Store with a Heart™ Stakeholder Feedback Survey Listening to customers and our other stakeholders has always been important to us. Your feedback will help us better serve you and people you care about the most, too. Question Title * 1. What is your name and email address? We may use the information to respond to you later, if needed. (This is merely optional, though.) Question Title * 2. In what capacity have you had any experience with Store with a Heart™? Customer Staff / Contractor / Freelancer Business Partner Other Stakeholder If your feedback is about a specific order, what is the order number? Question Title * 3. Store with a Heart is committed to service excellence. We exist because of you. Overall, how satisfied are you with what we have done or do for you based on your experience with Store with a Heart™? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not satisfied at all Please expound your response. (Optional)* What did we do right?* How can we improve? Question Title * 4. We aim to provide you with utmost quality of products and services that give you more value for your money. How well did we meet your expectations in this regard, based on your experience with Store with a Heart™ so far? Extremely well Very well Somewhat well Not so well Not at all well Please expound your response. (Optional)* What did we do right?* How can we improve? Question Title * 5. We aim to source ethically-produced as well as eco-friendly products whenever possible. We also provide free delivery with zero carbon emissions that's good for the environment. What is your impression about the quality of our products based on these parameters? Very high quality High quality Neither high nor low quality Low quality Very low quality Please expound your response. (Optional)* What did we do right?* How can we improve? Question Title * 6. We aim to cater to gift buyers of all budgets. We have thoughtfully-curated collections of top brand products as well as well-rated local and globally-sourced products to reduce overheads and maximise what you get for your buck. We regularly offer discounts, deals and other promotional offers to cater to those who are after the savings. How would you rate the value for money of our products with these in mind? Excellent Above average Average Below average Poor Please expound your response. (Optional)* What did we do right?* How can we improve? Question Title * 7. From our readily accessible contact form, Messenger button for quick chats, and our social media presence, we aim to be there for you and the rest of our stakeholders. How responsive have we been to your questions or concerns so far based on your experience? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 8. If you were to refer Store with a Heart™ to a friend or when making a decision to buy a gift from the store, how would you rank the following factors according to their relevance or importance? Question Title * 9. Do you have any other comments, questions, or concerns? Done