Faith and Hope Psychotherapy Satisfaction Survey Customer Satisfaction Survey Thank you for trusting Faith and Hope Psychotherapy. Please take the time to respond to this brief 5 minute survey to give us valuable feedback regarding your experience. OK Question Title * 1. How did you hear about Faith and Hope Psychotherapy? Friend Family Insurance company EAP Google Search Clinician directory Other (respond in comment box below) OK Question Title * 2. All phone calls were returned in timely fashion. Strongly agree Agree Somewhat agree Neither agree nor disagree Somewhat disagree Disagree Strongly disagree OK Question Title * 3. I was able to schedule an initial evaluation in a timely matter. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 4. Insurance and payments were explained effectively and clear. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 5. When I arrived (logged in) for each session, my appointment began on time. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 6. At my follow up visits, I received enough individual attention. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 7. What did you like the MOST about your experience at Faith and Hope Psychotherapy? OK Question Title * 8. What did you like LEAST about your experience at Faith and Hope Psychotherapy? OK Question Title * 9. What could we have done to improve your care and experience? OK Question Title * 10. I would recommend Faith and Hope to Family and Friends. Very likely Likely Neither likely nor unlikely Unlikely Very unlikely OK THANK YOU!