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* 1. Implementation of Epic as a new EHR platform, provided RWJBH Medical Group a crucial need to review job descriptions to see is staff rolls changed as a result of implementation.

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* 2. The RWJBH team decided to conduct internal surveys with all employees to identify various concerns and suggestions for improved processes.

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* 3. Which of the following was not one of the goals RWJBH Medical Group aimed for when developing their training academy.

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* 4. RWJBH Medical Group identified Key Performance Indicators to measure the success of their efforts.

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* 5. Trainers were rewarded with new opportunities rather than extra pay.

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* 6. Which of the following are part of RWJBH’s training toolkit?

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