English Nederlands English PHC Europe - Customer Satisfaction Question Title * 1. Do you feel PHC Europe responded to your request in time? YES NO Question Title * 2. Has PHC Europe met your request? YES NO Question Title * 3. How likely is it that you would recommend PHC Europe to colleagues or business partners?(1 star means "very unlikely" and 10 stars means "very likely") Question Title * 4. How likely is it that you would recommend our products to colleagues or business partners?(1 star means "very unlikely" and 10 stars means "very likely") Question Title * 5. Why did you choose our product over a competitor?(max. 3 answer options possible) Availability Brand Reputation Customer Service Environmental Considerations Features Personal Experience Price Quality Reviews and Recommendations Warranty and Guarantees Question Title * 6. How can we improve your experience with us?(max. 3 answer options possible) Availability and delivery time Communication Delivering (and installing) your order Nothing Our overall customer service Processing your order Product design Product quality Quality of the Service (calibration & validation) Quality of the Service (repair & maintenance) Responding to your initial enquiry Question Title * 7. Is there anything else you'd like to share with us, such as suggestions for improvement or additional features you'd like to see in our product/service? Question Title * 8. Is there anything specific you would like to add or suggest to enhance our products/services based on your previous answers? Done