LJMU Survey

Provide your feedback for a chance to win one of 2 x £100 Amazon vouchers.

We're working on improving the Liverpool John Moores University (LJMU) website to make it more user friendly and would appreciate your help by completing our 2-minute survey.

The aim of this survey is to gather insights into your experiences and opinions about the LJMU website. Your responses will help us understand how we can enhance the usability, accessibility, and effectiveness of our online platform.

All feedback is anonymous and will be collected and collated by our external website development agency.

The survey will be open until Monday 5th of August 2024 at 9am.

We really appreciate your help.

Question Title

* 1. Please select how you would best describe yourself from the following:

Parent / guardian of a prospective student

Alumni

Prospective student - Undergraduate

Prospective student - Postgraduate

Current student - Undergraduate

Current student - Postgraduate

LJMU staff

Other (please specify)

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* 2. How often do you visit the Liverpool John Moores University (LJMU) website?

Daily

Weekly

Monthly

Rarely (once every few months)

This is my first time on the site

I've visited perhaps once or twice in the past

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* 3. Where did you hear about LJMU from?

Social media (e.g. Instagram, Twitter)

Online search engine (e.g. Google)

Word of mouth (friends, family, school)

Other (please specify)

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* 4. What are you here to do today?

Learn more about LJMU

To learn more about the Clearing process

Learn more about student life at LJMU

See what courses are available

Research staff at LJMU

Understand more about how to apply

To find out about open days

Look for job opportunities

Look at Student Resources such as Library, MyLJMU, etc

Other (please specify)

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* 5. What subject area are you interested in?

Arts

Humanities

Science

Health

Engineering

I don't know yet

Other (please specify)

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* 6. When using this website, have you struggled with any of the following (if anything)?

Slow loading times

Confusing navigation

Broken links or pages

Difficulty finding information

Poor website design / layout

Technical glitches / errors

Limited functionality

Quality of information e.g. understanding the content was difficult

I had no issues

Other (please specify)

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* 7. What (if anything) worked well today?

Quick loading times

Intuitive navigation

Clear and informative content

User-friendly design / layout

Helpful features / tools

Other (please specify)

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* 8. Is there any specific feature or information you find missing on the website?

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* 9. What device are you using to access the website?

Desktop / laptop

Mobile

Tablet

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* 10. Where are you from?

England

Scotland

Wales

N.Ireland

Outside of the UK

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* 11. Do you have a disability or long-term condition that affects the way you interact with websites?

Yes

Prefer not to say

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* 12. If you would like to take part in the prize draw, please leave your email address

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* 13. Would you like to take part in further research? We are running user testing and looking for participants to take part in a 1 hour online session in September. Please leave your name, email and contact number if you would like to take part.

Name

Email address

Contact number