CIMB WhatsApp Business Account - Feature Feedback Your opinion matters!Take a few minutes to tell us about your experience to help us serve you better in future. OK Question Title * 1. How comfortable are you with receiving messages from CIMB via WhatsApp? Not at all comfortable Neutral Extremely comfortable Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 2. If you need to contact CIMB, what is your most preferred medium of communication? (select maximum 2 options only) Email Social Media (E.g. Facebook Messenger, Twitter etc) SMS WhatsApp Call Centre OK Question Title * 3. What services would you like to see/receive on WhatsApp? (select all that applies) LiveChat with Customer Service LiveChat with our Sales agent Transaction notification (E.g: Successful fund transfer, DuitNow, Bill Payments, Prepaid Topup, Online shopping payments etc) Personalised promotions/deals Other, please share your ideas: OK Question Title * 4. Other comments: OK DONE