Little Rock AR: Customer Satisfaction Survey Administration and Service Question Title * 1. Administration: How would you rate our administrative staff's phone manners? 1-Poor 2 3 4 5-Excellent Question Title * 2. Administration: How would you rate our administrative staff's professionalism (i.e. Caring, Attitude, Willingness to Help, etc.)? 1-Poor 2 3 4 5-Excellent Question Title * 3. Administration: How would you rate our administrative staff's ability to solve your problems? 1-Poor 2 3 4 5-Excellent Question Title * 4. Service: How would you rate our service response time? 1-Poor 2 3 4 5-Excellent Question Title * 5. Service: How would you rate our ability to repair your machine? 1-Poor 2 3 4 5-Excellent Question Title * 6. Service: How would you rate our service professionalism (i.e. Dress, Courtesy, Demeanor, etc.)? 1-Poor 2 3 4 5-Excellent Question Title * 7. Service: Did the technician listen to all of your needs before solving the problem? 1-Poor 2 3 4 5-Excellent Question Title * 8. Service: Did the service technician clean the equipment? 1-Poor 2 3 4 5-Excellent Question Title * 9. Your Information Name Company Name Telephone E-mail Comments/Suggestions Done