rio - Customer Survey

We're Listening at rio

As a valued customer, we want to hear from you! We created the following survey to better understand the types of events and experiences that interest you. Your feedback, along with recommendations from public health officials, will help guide our planning when our center reopens.

Thank you, and we look forward to welcoming you back to rio soon.

This survey is anonymous and for internal use only. Results will not be shared publicly.

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* 1. How soon after reopening are you likely to visit rio?

Within one week

Within two weeks

Within 30 days

I plan on waiting more than 30 days to visit

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* 2. How do you feel about GUESTS of rio wearing masks?

Masks should be required

Masks should be encouraged, but not required

Masks should not be encouraged

Masks should not be allowed

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* 3. What are you most excited about doing when you return to rio?

Going to a movie

Dining at a restaurant

Shopping for home goods

Shopping for clothing, shoes and accessories

Enjoying salon services

Participate in outdoor fitness classes

Other (please specify):

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* 4. How do you feel about engaging in the following activities within 30 days of rio reopening?

	Very comfortable	Not sure yet	Very uncomfortable
Dining inside at a restaurant	Dining inside at a restaurant Very comfortable	Dining inside at a restaurant Not sure yet	Dining inside at a restaurant Very uncomfortable
Dining outdoors on a restaurant patio	Dining outdoors on a restaurant patio Very comfortable	Dining outdoors on a restaurant patio Not sure yet	Dining outdoors on a restaurant patio Very uncomfortable
Going to a movie	Going to a movie Very comfortable	Going to a movie Not sure yet	Going to a movie Very uncomfortable
Shopping in a retail store	Shopping in a retail store Very comfortable	Shopping in a retail store Not sure yet	Shopping in a retail store Very uncomfortable
Spending time in common areas like the Boardwalk, Lakefront, Lakefront Plaza, Carousel or Playground	Spending time in common areas like the Boardwalk, Lakefront, Lakefront Plaza, Carousel or Playground Very comfortable	Spending time in common areas like the Boardwalk, Lakefront, Lakefront Plaza, Carousel or Playground Not sure yet	Spending time in common areas like the Boardwalk, Lakefront, Lakefront Plaza, Carousel or Playground Very uncomfortable
Enjoying salon services	Enjoying salon services Very comfortable	Enjoying salon services Not sure yet	Enjoying salon services Very uncomfortable
Participating in outdoor fitness classes	Participating in outdoor fitness classes Very comfortable	Participating in outdoor fitness classes Not sure yet	Participating in outdoor fitness classes Very uncomfortable

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* 5. Are you willing to wait outside before entering a store or restaurant due to limited occupancy restrictions?

Yes

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* 6. How do you feel about social distancing practices (maintaining a distance of 6 feet between your party and others) being monitored and enforced in common areas of rio, such as the Boardwalk, Lakefront, Lakefront Plaza, Carousel and Playground?

This must be in place before I visit a common area

This would make me more likely to visit a common area

This would not impact my decision to visit a common area

This would make me less likely to visit a common area

This would make me not visit a common area

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* 7. What types of programs and events are you most likely to participate in once the stay at home order is lifted and rio reopens? Select all that apply.

In-person, with a group of 10 or fewer people

In-person, with a group of 11 - 25 people

In-person, with a group of 26 - 50 people

Virtual or online

Drive-in style, in which each party remains in their vehicle

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* 8. What types of programs and events are you interested in? Select all that apply.

Outdoor fitness/yoga with mats 6 feet apart

Music with a crowd of less than 50 people

Drive-in movies and concerts

Outdoor kids events in groups of 30 or less

Shopping and strolling events, at your own pace

I have no interest in attending events in the near future

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* 9. What safety/sanitation practices would make you feel more comfortable visiting rio? (Example: hand sanitizer stations, etc)

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* 10. Please share any additional thoughts with us below:

The following questions are optional. This information will help us customize experiences to a variety of people within our community.

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* 11. Do you have children under 18 years of age in your household?

Yes

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* 12. Please indicate your age range:

Under 18

18 - 25

26 - 29

30 - 39

40 - 49

50 - 59

60+

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* 13. Where do you typically get information about rio? Select all that apply.

The rio website

Facebook

Instagram

Twitter

Emails from rio

Text messages from rio