Exit Customer Survey DCI Customer Service Survey Question Title * 1. What type of license do you hold? Registered Company Sole Trader /Trading As Partnership No license I just had a few queries Question Title * 2. Which of the following words would you use to describe the level of service DCI provided to you? Excellent Very good Average Poor Question Title * 3. Have you tried our Chatbot services? Yes No Question Title * 4. How would you rate our Chatbot service? Excellent Very useful Somewhat useful Not useful Didn’t know of the ChatBot Question Title * 5. Have you used the Department of Commerce & Investment Website www.dci.gov.ky? Yes No Question Title * 6. How easy was it to navigate our website? Very easy Easy About Average Difficult Very difficult Didn’t know about the Website Question Title * 7. Which area of DCI did you interact with? Select all that apply. Licensing Compliance Enforcement Administration Question Title * 8. How would you prefer to access and deal with the Department Of Commerce Investment? Select all that apply. Face to Face Email Telephone Website / Online Portal Question Title * 9. What would be the most convenient way for you to pay for our services? Select all that apply. Debit / Credit Card Cash Electronic Fund Transfer Bank Draft Question Title * 10. If you could change one thing about our service what would it be? How can we improve your experience? (optional) Done