DCI Customer Service Survey

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* 1. What type of license do you hold?

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* 2. Which of the following words would you use to describe the level of service DCI provided to you?

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* 3. Have you tried our Chatbot services?

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* 4. How would you rate our Chatbot service?

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* 5. Have you used the Department of Commerce & Investment Website www.dci.gov.ky?

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* 6. How easy was it to navigate our website?

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* 7. Which area of DCI did you interact with? Select all that apply.

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* 8. How would you prefer to access and deal with the Department Of Commerce Investment? Select all that apply.

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* 9. What would be the most convenient way for you to pay for our services? Select all that apply.

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* 10. If you could change one thing about our service what would it be? How can we improve your experience? (optional)

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