LAX FlyAway Bus Service - Guest Satisfaction Survey

Thank you for filling out this very short survey. Your feedback is greatly appreciated and will be considered to enhance your travel experience with LAX FlyAway®! 

For any specific or time-sensitive complaint or request, please send us an email at LA@bus.com or call us at 1-866-435-9529.

Question Title

* How likely is it that you would recommend the LAX FlyAway Bus service to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* What is the primary reason for your score?

Question Title

* Which route did you travel on for your last trip with FlyAway?

Van Nuys

Union Station

Question Title

* What was the primary reason for your last trip?

Business trip

Leisure or Personal trip

Working at the airport

Other (please specify)

Question Title

* When was the last time you previously used the LAX FlyAway service?

It is my first time

Within the last 30 days

Within the last 6 months

Within the last year

Within the last 2 years

More than 2 years ago

I don't remember

Question Title

* Did you use our Priority Boarding booking tool for Seniors & Disabled Guests?

Yes