Community Family Practice Patient Experience Survey Question Title * 1. Who is your primary care giver? Bruce Ulrich, MD James Haaksma, MD Lauren Livingston, MD Sharon Lechner, MD Rebecca Cramer, MD Mary Elizabeth Young, MD Amber Albritton, ARNP OK Question Title * 2. In this practice, when I call to get an appointment, I am able to get an appointment as soon as I feel I need one. Always Usually Sometimes Never NA OK Question Title * 3. When I call the office, I get an answer to my medical question as soon as I need it. Always Usually Sometimes Never NA OK Question Title * 4. My provider listens to my concerns and questions. Always Usually Sometimes Never NA OK Question Title * 5. My provider gives me easy to understand instructions about how to take care of my health problems or concerns. Always Usually Sometimes Never NA OK Question Title * 6. When my provider orders blood tests, x-rays, other tests, someone from the office follows up to give me the results. Always Usually Sometimes Never NA OK Question Title * 7. My provider communicates with other health professionals about my care (such as specialists, therapists). Always Usually Sometimes Never NA OK Question Title * 8. The nurses, receptionists, lab technicians and other staff treat me with respect and care. Always Usually Sometimes Never NA OK Question Title * 9. In the last 12 months, how often did someone in the practice ask you if there are things that make it hard for you to take care of your health? Always Usually Sometimes Never NA OK Question Title * 10. What type of insurance do you currently have? Medicare Medicaid/ Health Choice Commercial Insurance No insurance coverage OK DONE