UTAK’s 2022 Quality and Technical Survey

Question Title

* 1. Why do you choose to use UTAK Products? Select all that apply.

The products are of high quality.

The products are made in 100% real human matrixes.

The ability to customize controls to your specification.

The products are only available from UTAK.

Other (please specify)

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* 2. How would you rate the quality of the product?

High quality

Average quality

Low quality

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* 3. How would you rate UTAK's Product assortment

Above Average

Average

Below Average

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* 4. How would you rate UTAK's quality of service?

Above Average

Average

Below Average

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* 5. How would you rate UTAK's quality of understanding customer needs?

Above Average

Average

Below Average

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* 6. How would you rate UTAK's promptness of returning phone calls and emails?

Above Average

Average

Below Average

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* 7. How would you rate UTAK's Custom Controls?

Above Average

Average

Below Average

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* 8. What products would you like to see made commercially available?

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* 9. Does having a reference value on a product insert help you? If yes, please let us know how it helps you.

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* 10. Are the target concentrations of our stock products relevant to your testing range?

Yes, the target values are relevant to our testing range.

No, the target values are outside of our relevant testing range.

UTAK’s 2022 Quality and Technical Survey

Question Title

* 1. Why do you choose to use UTAK Products? Select all that apply.

Question Title

* 2. How would you rate the quality of the product?

Question Title

* 3. How would you rate UTAK's Product assortment

Question Title

* 4. How would you rate UTAK's quality of service?

Question Title

* 5. How would you rate UTAK's quality of understanding customer needs?

Question Title

* 6. How would you rate UTAK's promptness of returning phone calls and emails?

Question Title

* 7. How would you rate UTAK's Custom Controls?

Question Title

* 8. What products would you like to see made commercially available?

Question Title

* 9. Does having a reference value on a product insert help you? If yes, please let us know how it helps you.

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* 10. Are the target concentrations of our stock products relevant to your testing range?

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* 11. What is your system’s accepted quality tolerance limits for Calibrants?

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* 12. What is your system’s accepted quality tolerance limits for Quality Controls?

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* 13. What can we do to improve our products and service?