Client Satisfaction Survey
1.
How long have you been a client of SDK CPAs?
This was my first interaction
Less than a year
1 - 5 years
5-10 years
More than 10 years
2.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
3.
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
4.
How would you rate the value of the service?
Excellent
Above average
Average
Below average
Poor
5.
How responsive have we been to your questions or concerns about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
6.
How likely are you to work with us again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
7.
On a scale of 0 to 10,
How likely is it that you would recommend SDK to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
8.
Overall, how satisfied or dissatisfied are you with SDK CPAs?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
9.
Do you have any other comments, questions, or concerns?
10.
Care to pay a compliment to an SDK team member? Did one of our staff accountants go above and beyond? Did a tax manager or accounting services senior accountant return your calls faster than you expected? Feel free to leave them a shout out here and we'll pass it along.
Current Progress,
0 of 10 answered
