2023 PCYC Queensland OSHC Family Opinion Survey Question Title * 1. Which PCYC Queensland OSHC service does your child/children attend? Acacia Ridge OSHC Alligator Creek OSHC Annandale OSHC Ashmore OSHC Aspley East OSHC Atherton OSHC Bardon OSHC Barkly Highway OSHC Bayside OSHC Beachmere OSHC Bentley Park OSHC Berserker Street OSHC Biloela OSHC Birkdale OSHC Bluewater OSHC Bohlevale OSHC Brassall OSHC Broadbeach OSHC Brookfield OSHC Bundaberg OSHC Burnside OSHC Caboolture OSHC Caboolture East OSHC Cairns West OSHC Caningeraba OSHC Cannonvale OSHC Capalaba OSHC Cedar Creek OSHC Coolabunia OSHC Coolnwynpin OSHC Coomera Springs OSHC Dalby OSHC Eagleby OSHC East Brisbane OSHC Eimeo Road OSHC Farnborough OSHC Fitzgerald OSHC Gaven OSHC Gilston OSHC Gladstone OSHC Gladstone Central OSHC Gleneagle OSHC Goondiwindi OSHC Gordonvale OSHC Hambledon OSHC Hamilton OSHC Heatley OSHC Hercules Road OSHC Hills College OSHC Holland Park OSHC Inala OSHC Ipswich OSHC Kirwan OSHC Labrador OSHC Logan OSHC Logan Village OSHC Mackay OSHC Mackay West OSHC Mango Hill OSHC Mareeba OSHC Marian OSHC Morayfield OSHC Mother Teresa OSHC Mount Gravatt OSHC Mount Warren Park OSHC Mt Isa OSHC Nanango OSHC Nerang OSHC Nirimba OSHC Norfolk Village OSHC North Shore OSHC Oonoonba OSHC Ormiston OSHC Oxley OSHC Palm Beach OSHC Peregian Springs OSHC Redland Bay OSHC Redlands OSHC Rockhampton OSHC Runcorn OSHC Salisbury OSHC Scarborough OSHC Shailer Park OSHC Springwood OSHC Surfers Paradise OSHC Taabinga OSHC Taranganba OSHC Toowoomba OSHC Upper Ross OSHC Walkerston OSHC Wellington Point OSHC Whitfield OSHC Whitsundays OSHC Wilsonton OSHC Windaroo OSHC Woodhill OSHC WoodLinks OSHC Woombye OSHC Wynnum OSHC Yeppoon OSHC Yugumbir OSHC Question Title * 2. Do you believe your child benefits from the PCYC Queensland OSHC program? Yes No Comments Question Title * 3. How would you rate the following about your child/ren's PCYC OSHC service 1 (Far Below Quality Expectations) 2 (Below Quality Expectations) 3 (Meeting Quality Expectations) 4 (Exceeding Quality Expectations) 5 (Far Exceeding Quality Expectations) The Management and Administration of service The Management and Administration of service 1 (Far Below Quality Expectations) The Management and Administration of service 2 (Below Quality Expectations) The Management and Administration of service 3 (Meeting Quality Expectations) The Management and Administration of service 4 (Exceeding Quality Expectations) The Management and Administration of service 5 (Far Exceeding Quality Expectations) Your Child's Educators Your Child's Educators 1 (Far Below Quality Expectations) Your Child's Educators 2 (Below Quality Expectations) Your Child's Educators 3 (Meeting Quality Expectations) Your Child's Educators 4 (Exceeding Quality Expectations) Your Child's Educators 5 (Far Exceeding Quality Expectations) The program and planned activities The program and planned activities 1 (Far Below Quality Expectations) The program and planned activities 2 (Below Quality Expectations) The program and planned activities 3 (Meeting Quality Expectations) The program and planned activities 4 (Exceeding Quality Expectations) The program and planned activities 5 (Far Exceeding Quality Expectations) Food offered Food offered 1 (Far Below Quality Expectations) Food offered 2 (Below Quality Expectations) Food offered 3 (Meeting Quality Expectations) Food offered 4 (Exceeding Quality Expectations) Food offered 5 (Far Exceeding Quality Expectations) Environment and facilities Environment and facilities 1 (Far Below Quality Expectations) Environment and facilities 2 (Below Quality Expectations) Environment and facilities 3 (Meeting Quality Expectations) Environment and facilities 4 (Exceeding Quality Expectations) Environment and facilities 5 (Far Exceeding Quality Expectations) Communications Communications 1 (Far Below Quality Expectations) Communications 2 (Below Quality Expectations) Communications 3 (Meeting Quality Expectations) Communications 4 (Exceeding Quality Expectations) Communications 5 (Far Exceeding Quality Expectations) PCYC additional experiences PCYC additional experiences 1 (Far Below Quality Expectations) PCYC additional experiences 2 (Below Quality Expectations) PCYC additional experiences 3 (Meeting Quality Expectations) PCYC additional experiences 4 (Exceeding Quality Expectations) PCYC additional experiences 5 (Far Exceeding Quality Expectations) Comments Question Title * 4. What does your child love most about their experience at PCYC Qld OSHC? Spending time with friends Learning new things Science experiments Art and craft Cooking Sport Everything Comments Question Title * 5. How responsive have we been to your questions or concerns? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Comments Question Title * 6. Is there any other feedback you would like to share regarding your or your child's experience with PCYC's OSHC Service? Question Title * 7. How likely are you to recommend this service to other families? Highly Unlikely to Recommend Unlikely to Recommend Slightly Unlikely to Recommend Neutral Slightly Likely to Recommend Likely to Recommend Very Likely to Recommend Absolutely Likely to Recommend Highly Unlikely to Recommend Unlikely to Recommend Slightly Unlikely to Recommend Neutral Slightly Likely to Recommend Likely to Recommend Very Likely to Recommend Absolutely Likely to Recommend Additional Comments Next