Kval Phone Support Feedback

825 Petaluma Blvd. South, Petaluma CA 94952~ (800)553-5825
http://www.kvalinc.com

Question Title

* 1. Address

Name

Company/location

City/Town

Shirt Size

Email Address

Question Title

* 2. How did you initiate Kval inc. technical support?

Over the phone

Email

Teamviewer

Question Title

* 3. How satisfied are you:

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	N/A
with the Support Technician's ability to understand the unique nature of your problem?	with the Support Technician's ability to understand the unique nature of your problem? Very Satisfied	with the Support Technician's ability to understand the unique nature of your problem? Satisfied	with the Support Technician's ability to understand the unique nature of your problem? Neutral	with the Support Technician's ability to understand the unique nature of your problem? Dissatisfied	with the Support Technician's ability to understand the unique nature of your problem? Very Dissatisfied	with the Support Technician's ability to understand the unique nature of your problem? N/A
With the Tech Support Technician's ability to provide clear answers to your questions?	With the Tech Support Technician's ability to provide clear answers to your questions? Very Satisfied	With the Tech Support Technician's ability to provide clear answers to your questions? Satisfied	With the Tech Support Technician's ability to provide clear answers to your questions? Neutral	With the Tech Support Technician's ability to provide clear answers to your questions? Dissatisfied	With the Tech Support Technician's ability to provide clear answers to your questions? Very Dissatisfied	With the Tech Support Technician's ability to provide clear answers to your questions? N/A
With the Tech Support Technician's product knowledge?	With the Tech Support Technician's product knowledge? Very Satisfied	With the Tech Support Technician's product knowledge? Satisfied	With the Tech Support Technician's product knowledge? Neutral	With the Tech Support Technician's product knowledge? Dissatisfied	With the Tech Support Technician's product knowledge? Very Dissatisfied	With the Tech Support Technician's product knowledge? N/A
With the Tech Support Technician's level of expertise and experience?	With the Tech Support Technician's level of expertise and experience? Very Satisfied	With the Tech Support Technician's level of expertise and experience? Satisfied	With the Tech Support Technician's level of expertise and experience? Neutral	With the Tech Support Technician's level of expertise and experience? Dissatisfied	With the Tech Support Technician's level of expertise and experience? Very Dissatisfied	With the Tech Support Technician's level of expertise and experience? N/A
With the Tech Support Technician's ability to provide you with a solution that worked?	With the Tech Support Technician's ability to provide you with a solution that worked? Very Satisfied	With the Tech Support Technician's ability to provide you with a solution that worked? Satisfied	With the Tech Support Technician's ability to provide you with a solution that worked? Neutral	With the Tech Support Technician's ability to provide you with a solution that worked? Dissatisfied	With the Tech Support Technician's ability to provide you with a solution that worked? Very Dissatisfied	With the Tech Support Technician's ability to provide you with a solution that worked? N/A
That the Tech Support Technician was committed to solving your problem?	That the Tech Support Technician was committed to solving your problem? Very Satisfied	That the Tech Support Technician was committed to solving your problem? Satisfied	That the Tech Support Technician was committed to solving your problem? Neutral	That the Tech Support Technician was committed to solving your problem? Dissatisfied	That the Tech Support Technician was committed to solving your problem? Very Dissatisfied	That the Tech Support Technician was committed to solving your problem? N/A
With the time it took to resolve your issue?	With the time it took to resolve your issue? Very Satisfied	With the time it took to resolve your issue? Satisfied	With the time it took to resolve your issue? Neutral	With the time it took to resolve your issue? Dissatisfied	With the time it took to resolve your issue? Very Dissatisfied	With the time it took to resolve your issue? N/A