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DIAGNOSTIC IMAGING

Hanover & District Hospital Patient Satisfaction Survey

HDH is dedicated to providing our patient satisfaction surveys in a format that all Ontarians can use and understand under the Accessibility for Ontarians with Disabilities Act (AODA).
We would like to inform you that if the format presented here does not meet your disability needs, there is an accessible format available upon request.  Please speak to a healthcare provider.
1.Did you have confidence and trust in the Diagnostic Imaging staff treating you?
Yes
Somewhat
No
2.When staff came to greet you, did they introduce themselves?
Yes
Somewhat
No
3.Was your identification confirmed before beginning your procedure or exam?
Yes
Somewhat
No
4.Did you see the healthcare provider clean their hands before performing care on you?
Yes
Somewhat
No
5.Were you given enough information about your procedure or test today?
Yes
Somewhat
No
6.Were there any barriers (physical, language, accessibility) that made it difficult to access services? (Please comment below if there were barriers)
Yes
Somewhat
No
7.Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after your left the hospital?
Yes
Somewhat
No
8.Did you find the hospital environment clean and comfortable?
Excellent
Very Good
Good
Fair
Poor
9.How would you rate your experience with the Lab and Diagnostic Imaging Staff who performed your procedure?
Excellent
Very Good
Good
Fair
Poor
10.Overall, how would you rate the care and services you received at the Hanover & District Hospital?
Excellent
Very Good
Good
Fair
Poor
11.Is there anything we could of done better?
12.Is there anything we did well?
Current Progress,
0 of 12 answered