Non-profit Trustee & Director Survey 2024

For anyone who is a member of a charity or other non-profit board, or management committee

Survey results will become part of our Charity Sector Data Store, made public and may be shared with other organisations. It is anonymous, so please do not include any information that might identify your charity or an individual. Any identifying or inappropriate content will be redacted.

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* 1. If you wish to, click any below that you feel reasonably describes you

Black or Asian

Other ethnic minority

Under 25 years old

LGBTQI+ or transgender

Disabled

Female

Lived experience

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* 2. How much experience have you had as a trustee?

Less than a year?

Between 1 and 5 years

More than 5 years but less than 10

More than 10 years but less than 20

More than 20 years

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* 3. What annual income band does your charity fall into

Under £10k

£11k - £99k

£100k - £500k

£501k - £1m

£1m - £3m

More than £3m

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* 4. Rate each statement from 1 (strongly disagree) to 5 (strongly agree)

	1	2	3	4	5
At meetings, I understand the debate, contribute and am listened to when I do	At meetings, I understand the debate, contribute and am listened to when I do 1	At meetings, I understand the debate, contribute and am listened to when I do 2	At meetings, I understand the debate, contribute and am listened to when I do 3	At meetings, I understand the debate, contribute and am listened to when I do 4	At meetings, I understand the debate, contribute and am listened to when I do 5
I always read papers before meetings and am able to understand these	I always read papers before meetings and am able to understand these 1	I always read papers before meetings and am able to understand these 2	I always read papers before meetings and am able to understand these 3	I always read papers before meetings and am able to understand these 4	I always read papers before meetings and am able to understand these 5
I am confident that the Board has oversight of all key issues and that these are adequately debated	I am confident that the Board has oversight of all key issues and that these are adequately debated 1	I am confident that the Board has oversight of all key issues and that these are adequately debated 2	I am confident that the Board has oversight of all key issues and that these are adequately debated 3	I am confident that the Board has oversight of all key issues and that these are adequately debated 4	I am confident that the Board has oversight of all key issues and that these are adequately debated 5
I am confident that we collectively have all the skills and experience we need, as a Board	I am confident that we collectively have all the skills and experience we need, as a Board 1	I am confident that we collectively have all the skills and experience we need, as a Board 2	I am confident that we collectively have all the skills and experience we need, as a Board 3	I am confident that we collectively have all the skills and experience we need, as a Board 4	I am confident that we collectively have all the skills and experience we need, as a Board 5
We all understand that operational decision making is the remit of the Senior Team	We all understand that operational decision making is the remit of the Senior Team 1	We all understand that operational decision making is the remit of the Senior Team 2	We all understand that operational decision making is the remit of the Senior Team 3	We all understand that operational decision making is the remit of the Senior Team 4	We all understand that operational decision making is the remit of the Senior Team 5
I have a good relationship with the Chair and understand how I can best contribute	I have a good relationship with the Chair and understand how I can best contribute 1	I have a good relationship with the Chair and understand how I can best contribute 2	I have a good relationship with the Chair and understand how I can best contribute 3	I have a good relationship with the Chair and understand how I can best contribute 4	I have a good relationship with the Chair and understand how I can best contribute 5
I have read and understand our governing document, and the board policies and procedures	I have read and understand our governing document, and the board policies and procedures 1	I have read and understand our governing document, and the board policies and procedures 2	I have read and understand our governing document, and the board policies and procedures 3	I have read and understand our governing document, and the board policies and procedures 4	I have read and understand our governing document, and the board policies and procedures 5
I know what my development needs are and am being supported in meeting these	I know what my development needs are and am being supported in meeting these 1	I know what my development needs are and am being supported in meeting these 2	I know what my development needs are and am being supported in meeting these 3	I know what my development needs are and am being supported in meeting these 4	I know what my development needs are and am being supported in meeting these 5
I know what Public Benefit is and the Board’s responsibilities for this	I know what Public Benefit is and the Board’s responsibilities for this 1	I know what Public Benefit is and the Board’s responsibilities for this 2	I know what Public Benefit is and the Board’s responsibilities for this 3	I know what Public Benefit is and the Board’s responsibilities for this 4	I know what Public Benefit is and the Board’s responsibilities for this 5
I receive board/committee papers in good time and these focus on key issues and the action being taken	I receive board/committee papers in good time and these focus on key issues and the action being taken 1	I receive board/committee papers in good time and these focus on key issues and the action being taken 2	I receive board/committee papers in good time and these focus on key issues and the action being taken 3	I receive board/committee papers in good time and these focus on key issues and the action being taken 4	I receive board/committee papers in good time and these focus on key issues and the action being taken 5
I understand what governance is and my role as a trustee in this	I understand what governance is and my role as a trustee in this 1	I understand what governance is and my role as a trustee in this 2	I understand what governance is and my role as a trustee in this 3	I understand what governance is and my role as a trustee in this 4	I understand what governance is and my role as a trustee in this 5
I understand the charity’s financial position and the action in hand to address any issues	I understand the charity’s financial position and the action in hand to address any issues 1	I understand the charity’s financial position and the action in hand to address any issues 2	I understand the charity’s financial position and the action in hand to address any issues 3	I understand the charity’s financial position and the action in hand to address any issues 4	I understand the charity’s financial position and the action in hand to address any issues 5
I understand the charity’s legal framework and the legal obligations of the Board	I understand the charity’s legal framework and the legal obligations of the Board 1	I understand the charity’s legal framework and the legal obligations of the Board 2	I understand the charity’s legal framework and the legal obligations of the Board 3	I understand the charity’s legal framework and the legal obligations of the Board 4	I understand the charity’s legal framework and the legal obligations of the Board 5
I have a good understanding of our work and am able to communicate that in a compelling way to anyone I meet	I have a good understanding of our work and am able to communicate that in a compelling way to anyone I meet 1	I have a good understanding of our work and am able to communicate that in a compelling way to anyone I meet 2	I have a good understanding of our work and am able to communicate that in a compelling way to anyone I meet 3	I have a good understanding of our work and am able to communicate that in a compelling way to anyone I meet 4	I have a good understanding of our work and am able to communicate that in a compelling way to anyone I meet 5
We actively support fundraising by helping to secure donations, acting as an ambassadors, or in other ways	We actively support fundraising by helping to secure donations, acting as an ambassadors, or in other ways 1	We actively support fundraising by helping to secure donations, acting as an ambassadors, or in other ways 2	We actively support fundraising by helping to secure donations, acting as an ambassadors, or in other ways 3	We actively support fundraising by helping to secure donations, acting as an ambassadors, or in other ways 4	We actively support fundraising by helping to secure donations, acting as an ambassadors, or in other ways 5
I understand the charity’s values, mission and strategy	I understand the charity’s values, mission and strategy 1	I understand the charity’s values, mission and strategy 2	I understand the charity’s values, mission and strategy 3	I understand the charity’s values, mission and strategy 4	I understand the charity’s values, mission and strategy 5
I understand what our beneficiaries want from us and why our services are the best way to meet these needs	I understand what our beneficiaries want from us and why our services are the best way to meet these needs 1	I understand what our beneficiaries want from us and why our services are the best way to meet these needs 2	I understand what our beneficiaries want from us and why our services are the best way to meet these needs 3	I understand what our beneficiaries want from us and why our services are the best way to meet these needs 4	I understand what our beneficiaries want from us and why our services are the best way to meet these needs 5
We recognise and debate difficult issues, and act to address these, when they arise; there is no elephant in the room	We recognise and debate difficult issues, and act to address these, when they arise; there is no elephant in the room 1	We recognise and debate difficult issues, and act to address these, when they arise; there is no elephant in the room 2	We recognise and debate difficult issues, and act to address these, when they arise; there is no elephant in the room 3	We recognise and debate difficult issues, and act to address these, when they arise; there is no elephant in the room 4	We recognise and debate difficult issues, and act to address these, when they arise; there is no elephant in the room 5
I understand the importance of diversity and the action we are taking to ensure we are appropriately diverse	I understand the importance of diversity and the action we are taking to ensure we are appropriately diverse 1	I understand the importance of diversity and the action we are taking to ensure we are appropriately diverse 2	I understand the importance of diversity and the action we are taking to ensure we are appropriately diverse 3	I understand the importance of diversity and the action we are taking to ensure we are appropriately diverse 4	I understand the importance of diversity and the action we are taking to ensure we are appropriately diverse 5
I understand the time commitment required to be a trustee, give this and rarely miss meetings	I understand the time commitment required to be a trustee, give this and rarely miss meetings 1	I understand the time commitment required to be a trustee, give this and rarely miss meetings 2	I understand the time commitment required to be a trustee, give this and rarely miss meetings 3	I understand the time commitment required to be a trustee, give this and rarely miss meetings 4	I understand the time commitment required to be a trustee, give this and rarely miss meetings 5
We support and positively challenge each other	We support and positively challenge each other 1	We support and positively challenge each other 2	We support and positively challenge each other 3	We support and positively challenge each other 4	We support and positively challenge each other 5
I understand what the key risks are and the action being taken to manage these	I understand what the key risks are and the action being taken to manage these 1	I understand what the key risks are and the action being taken to manage these 2	I understand what the key risks are and the action being taken to manage these 3	I understand what the key risks are and the action being taken to manage these 4	I understand what the key risks are and the action being taken to manage these 5
I work well with my fellow trustees and we all actively support each other	I work well with my fellow trustees and we all actively support each other 1	I work well with my fellow trustees and we all actively support each other 2	I work well with my fellow trustees and we all actively support each other 3	I work well with my fellow trustees and we all actively support each other 4	I work well with my fellow trustees and we all actively support each other 5
We regularly report to and are accountable to our stakeholders and beneficiaries	We regularly report to and are accountable to our stakeholders and beneficiaries 1	We regularly report to and are accountable to our stakeholders and beneficiaries 2	We regularly report to and are accountable to our stakeholders and beneficiaries 3	We regularly report to and are accountable to our stakeholders and beneficiaries 4	We regularly report to and are accountable to our stakeholders and beneficiaries 5
We support and positively challenge the management team	We support and positively challenge the management team 1	We support and positively challenge the management team 2	We support and positively challenge the management team 3	We support and positively challenge the management team 4	We support and positively challenge the management team 5
We actively seek the views of beneficiaries and take their wishes into account in decision making	We actively seek the views of beneficiaries and take their wishes into account in decision making 1	We actively seek the views of beneficiaries and take their wishes into account in decision making 2	We actively seek the views of beneficiaries and take their wishes into account in decision making 3	We actively seek the views of beneficiaries and take their wishes into account in decision making 4	We actively seek the views of beneficiaries and take their wishes into account in decision making 5
We make decision collectively, which are supported by all board members, including anyone who may have disagreed	We make decision collectively, which are supported by all board members, including anyone who may have disagreed 1	We make decision collectively, which are supported by all board members, including anyone who may have disagreed 2	We make decision collectively, which are supported by all board members, including anyone who may have disagreed 3	We make decision collectively, which are supported by all board members, including anyone who may have disagreed 4	We make decision collectively, which are supported by all board members, including anyone who may have disagreed 5

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* 5. What is it that your board does best?

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* 6. What is it your board finds most challenging to deal with?

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* 7. What do you think should be done at sector level to help front line charities more?

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