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CWCOG Mobility Management Trip Assistant Website User Survey

Cowlitz- Wahkiakum Council of Governments (CWCOG) has developed a Trip Assistant website that includes a trip planner, resources pages, and a provider directory. CWCOG is surveying Users about the CWCOG Mobility Management Trip Assistant website https://mobility.cwcog.org/ The survey will end April 28, 2025.

The CWCOG operates in accordance with all applicable federal and state laws, including Title VI of the Civil Rights Act of 1964, without regard to race, color, national origin, religion, sex, sexual orientation, marital status, age or disability. Those persons with limited English Proficiency may request language assistance through oral, visual, and/or written translation at no cost to the individual. For assistance or questions regarding the CWCOG’s Title VI or Limited English Proficiency policies or to file a complaint, please contact the Agency’s Title VI Coordinator at (360) 577-3041.
1.How do you primarily use the CWCOG Trip Planner website? (Select all that apply)
2.How often do you visit the CWCOG Trip Planner website?
3.Have you used the website to plan a trip or find transportation options?
4.What type of public transportation do you typically use? (Select all that apply)
5.How easy is it to find the information you need on the website?
6.Which sections of the website do you use the most or if you have not used the page which items are you likely to use? ? (Select all that apply)
7.How helpful is the trip planning information available on the website?
8.What trip planning tools would you like to see added or improved on the website? (Select all that apply)
9.Do you currently rely on other sources for real-time transportation updates (e.g., transit apps, social media, provider websites)?
10.Are there any website features that you found confusing or difficult to use?
11.How helpful is the information provided on the website for your transportation needs?
12.What additional information or resources would you like to see on the website?
13.What improvements would you suggest for the website?
14.Have you ever recommended this website to others who need transportation information?
15.How do you typically find out about transportation updates in your area? (Select all that apply)
16.If you would like to receive quarterly newsletter updates about mobility services in SW Washington via email please include your email address below to opt into the subscription.