April 2022 Transit Rider Survey
Please help Suffolk Transit improve service by completing the survey below.

1.Route you are on now:
2.Today's Date:
3.Do you currently ride Suffolk Transit?
4.If you do not currently ride Suffolk Transit, what is the main reason you do not ride? (If you do not ride Suffolk Transit, skip to question 13 after you answer question #4)
5.Which route do you use the most with Suffolk Transit?
6.What do you like about Suffolk Transit?
7.What would you like to see change about Suffolk Transit?
8.Where would you like to go that Suffolk Transit does not currently go?
9.What do you think about the route changes Suffolk Transit made in September 2021?
10.What do you LIKE about the route changes Suffolk Transit made in September 2021?
11.What do you DISLIKE about the route changes Suffolk Transit made in September 2021?
12.Based on your experience riding Suffolk Transit, how strongly do you agree with the following statements?
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Service is Reliable
Routes get me where I need to go
Buses come often enough to meet my travel needs
Fares are reasonable
Buses are comfortable and clean
Staff is professional and polite
Maps and schedules are easy to understand
13.If Suffolk Transit were to offer Sunday service, would you use the service?
14.Which route would you need to use on Sunday?
15.Where do you need to go on Sundays?
16.What hours of operation would work best for you on Sunday?
17.* What is your race or ethnicity? (*The following questions are for statistical purposes only)
18.What is your approximate household income?
19.*How old are you?
20.*What is the primary language you speak at home?
21.*What is your gender?
22.*What is your employment status?
23.Please write any additional comments you have below. If you are writing about a route, please include its name.