Hanover & District Hospital Logo

LABORATORY

Hanover & District Hospital Patient Satisfaction Survey

HDH is dedicated to providing our patient experience surveys in a format that all Ontarians can use and understand under the Accessibility for Ontarians with Disabilities Act (AODA).

We would like to inform you that if the format presented here does not meet your disability needs, there is an accessible format available upon request.  Please speak to a healthcare provider.
1.Did you have confidence and trust in the Laboratory staff treating you?
Yes
Somewhat
No
2.(For patients receiving blood transfusions only): Did you have confidence in the Transfusion Services of HDH?
Yes
Somewhat
No
N/A
3.Did you see the healthcare provider clean their hands before performing care on you?
Yes
Somewhat
No
4.When staff came to greet you, did they introduce themselves?
Yes
Somewhat
No
5.Was your identification confirmed before beginning your treatment or procedure?
Yes
Somewhat
No
6.Were there any barriers (physical, language, accessibility) that made it difficult to access services? (Please comment below if there were barriers)
Yes
Somewhat
No
7.Did you receive enough information from hospital staff about what to do if you were worried about your condition or treatment after your left the hospital?
Yes
Somewhat
No
8.Did you find the hospital environment clean and comfortable?
Excellent
Very Good
Good
Fair
Poor
N/A
9.Overall, how would you rate the care and services you received at the Hanover & District Hospital?
Excellent
Very Good
Good
Fair
Poor
10.Is there anything we could of done better?
11.Is there anything we did well?
Current Progress,
0 of 11 answered