Customer Satisfaction - Kocal Division Question Title * 1. Are you currently a resident of an HOA managed by the Management Trust? Yes No What is the name of the association where you live? Question Title * 2. In your most recent experience with us, do you feel that the employee you corresponded with listened to you well? Yes No Please Explain Question Title * 3. In your most recent experience with us, did we make you feel like the subject of your correspondence was important to us? Yes No Please Explain Question Title * 4. Did our response time and/or how quickly we were able to resolve your issue meet your expectations? Yes No Please Explain Question Title * 5. What, if any changes would help us improve our service? (If you would like us to contact you, please include your name and phone number or email address here). Next