Customer Feedback Survey Question Title * 1. Which department or division did you seek services? Children's Services Transportation Older Adult Services Housing Self-Sufficiency Question Title * 2. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative Question Title * 3. How likely is it that you would recommend the Agency to another person? Very Likely Somewhat likely Neutral Somewhat unlikely Very unlikely Question Title * 4. How do we rate on the following attributes? Well above average Above Average Average Below Average Well Below Average Professionalism Professionalism Well above average Professionalism Above Average Professionalism Average Professionalism Below Average Professionalism Well Below Average Quality of services provided Quality of services provided Well above average Quality of services provided Above Average Quality of services provided Average Quality of services provided Below Average Quality of services provided Well Below Average Understanding customer's needs Understanding customer's needs Well above average Understanding customer's needs Above Average Understanding customer's needs Average Understanding customer's needs Below Average Understanding customer's needs Well Below Average Comments Question Title * 5. Do you have any suggestions for improving our services? Done