Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Eat Out's Restaurant Experience Survey 2024, powered by Yoco Question Title 1. Where are you based? Eastern Cape Free State Gauteng KwaZulu-Natal Limpopo Mpumalanga Northern Cape North West Western Cape OK Question Title 2. How often do you visit the following? Daily Weekly Monthly A few times a year Never Deli Deli Daily Deli Weekly Deli Monthly Deli A few times a year Deli Never Bakery Bakery Daily Bakery Weekly Bakery Monthly Bakery A few times a year Bakery Never Café/Coffee Shop Café/Coffee Shop Daily Café/Coffee Shop Weekly Café/Coffee Shop Monthly Café/Coffee Shop A few times a year Café/Coffee Shop Never Fast Food independent Fast Food independent Daily Fast Food independent Weekly Fast Food independent Monthly Fast Food independent A few times a year Fast Food independent Never Fast Food franchise Fast Food franchise Daily Fast Food franchise Weekly Fast Food franchise Monthly Fast Food franchise A few times a year Fast Food franchise Never Casual dining/Family restaurant Casual dining/Family restaurant Daily Casual dining/Family restaurant Weekly Casual dining/Family restaurant Monthly Casual dining/Family restaurant A few times a year Casual dining/Family restaurant Never Fine dining Fine dining Daily Fine dining Weekly Fine dining Monthly Fine dining A few times a year Fine dining Never Order take-aways Order take-aways Daily Order take-aways Weekly Order take-aways Monthly Order take-aways A few times a year Order take-aways Never Buffet/Diner Buffet/Diner Daily Buffet/Diner Weekly Buffet/Diner Monthly Buffet/Diner A few times a year Buffet/Diner Never OK Question Title 3. What are your main reasons for choosing a specific restaurant? (Select all that apply) Food quality Price Location Service quality Ambiance Menu variety Convenience Beverage offering Instagramable food/location/design Allows me to work remotely Caters to my dietary requirement Is kid friendly Other (please specify) OK Question Title 4. Which of the following would encourage you to try a restaurant? (Select all that apply) Recommendations from friends/family Good online reviews/Ratings (e.g., Google Review; TripAdvisor etc) Expert reviews Influencer post on social media Posts from friends on social media If the restaurant has won an award If the restaurant is featured in a magazine If the restaurant is featured on TV OK Question Title 5. What does excellence in a restaurant look like to you? (Select all that apply) Exceptional food quality Outstanding customer service Clean and inviting ambiance Efficient and seamless service Innovative menu offerings Strong online presence Positive reviews The price matches the overall experience It offers something unique or different OK Question Title 6. What trends are you looking for in a restaurant? (Select all that apply) Health-conscious menu options Locally sourced ingredients Plant-based/vegan options Unique dining experiences (e.g., themed nights) Technology integration (e.g., digital menus, online reservations) Sustainability practices Special tasting menus Beverage pairing menus Indigenous ingredients Instagramable food/decor/design OK Question Title 7. What aspects of the ambiance make you return to a restaurant? (Select all that apply) Comfortable seating Pleasant lighting Cleanliness Music and entertainment Decor and theme Overall atmosphere OK Question Title 8. What aspects of the service make you return to a restaurant? (Select all that apply) Friendly and attentive staff Quick and efficient service Staff knowledgeable about the menu Personalized service Consistency in service quality Attention to detail OK Question Title 9. What aspects of the food quality make you return to a restaurant? (Select all that apply) Taste and flavour Presentation Freshness of ingredients Portion sizes Consistency in food quality Unique and innovative dishes Caters to different dietary requirements OK Question Title 10. During low / off-peak season, what would encourage you to visit a restaurant? (Select all that apply) If the restaurant is warm and inviting during bad weather Promotions and special offers Food delivery options Recommendations from friends/family/social media New / unique menu New / unique entertainment I don't visit restaurants during low / off-peak season Other (please specify) OK NEXT