Environmental Testing Laboratory User Survey 2024

1.How frequent do you send samples to the Environmental Testing Lab at GRI?
2.Overall, how satisfied are you with the service provided by the Environmental Laboratory?(Required.)
3.How well does the service offered by the Environmental Laboratory fulfil your testing requirements?(Required.)
4.Are you satisfied with the overall turnaround times for results?(Required.)
5.Do results provided by the Environmental laboratory allow customers to monitor microbiological quality effectively, and take appropriate corrective action?(Required.)
6.Where relevant, is the level of access to any technical/lab queries meeting your needs? If not, do you have suggestions for improvement?(Required.)
7.How would you rate the value for money of the service?(Required.)
8.How important is our UKAS accreditation status to you?(Required.)
9.Any other comments or feedback on aspects of the service which are not covered in the above questions(Required.)
10.Would you be interested in an engagement event in the future? (e.g. lab tour, presentation on the services provided by the laboratory)(Required.)
Current Progress,
0 of 10 answered