1. Welcome to Family Psychological Associates Consumer Satisfaction Survey!

Thank you for participating in our survey. Your feedback is important to us! :)

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* 1. Please indicate the program or programs in which you are participating - Check all that apply

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* 2. Please indicate the location of the program(s) in which you are participating.

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* 3. The purpose and goals of the program were explained to me at the time of admission and continue to be explained to me as needed.

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* 4. My rights and responsibilities were explained to me at the time of admission and continue to be explained as needed.

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* 5. I know how to file a compliant or grievance.

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* 6. I have direct input in my goal planning and crisis planning.

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* 7. I am treated with respect by staff.

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* 8. The staff is professional, competent, and provide me with good quality services.

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* 9. My confidentiality is protected.

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* 10. I can trust the staff and be honest about myself and my issues.

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* 11. I am aware of all of the services that are available through Family Psychological Associates.

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* 12. Staff assisted me with coordinating with other agencies and professional, as well as, community resources, activities and other natural supports available.

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* 13. I use the knowledge I gained from services.

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* 14. Appointments were scheduled in a timely manner.

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* 15. The staff members worked as a team to coordinate my care
(Answer only if you receive more than one mental health service through Family Psychological Associates)