Strategic Interventions Member Satisfaction Survey May 2020

1.Which service are you enrolled in with Strategic Interventions (SI)?
2.Which SI Team serves you?
3.Your Gender
4.Your Age Range
5.SI staff communicates things to me in a way that I can understand.
6.SI Staff includes my ideas in decisions about my treatment.
7.SI Staff treat me, my child, and/or my family with respect and I feel supported.
8.SI services are helpful because the staff spend enough time with me and/or family.
9.I would recommend this program/service/agency to someone else who is in need of services.
10.I am satisfied with the quality of services that I receive from SI.
11.SI Staff is courteous and professional.
12.I am satisfied with the effectiveness of medications prescribed to me by SI and the process of obtaining medications.
13.In the past 12 months, have you experienced any of these roadblocks while receiving services? (Check all that apply)
14.In the past 12 months, have you used the hospital Emergency Room?
15.If you have been to the ER in the past 12 months, what was the main reason for your ER visit? (Select all that apply)
16.Do you have any additional comments, suggestions or success stories? If yes, please share them with us.