Wisconsin Poison Center Caller Satisfaction Survey
We’d love your feedback!
Let us know how well we’re doing by completing a brief survey about the quality of our services.
1.
The Wisconsin Poison Center staff I spoke with was courteous.
Strongly agree
Agree
Disagree
Strongly disagree
2.
The information I received was helpful.
Strongly agree
Agree
Disagree
Strongly disagree
3.
The information I received was reassuring to me.
Strongly agree
Agree
Disagree
Strongly disagree
4.
I would recommend the Wisconsin Poison Center's service to a friend.
Yes
No
5.
This was the first time I used the Wisconsin Poison Center.
Yes
No
6.
When I called the Wisconsin Poison Center my call was
Immediately answered after the recorded introduction
Answered within 1 minute of the recorded introduction
Placed in hold for longer than 1 minute
Not answered, I had to call back to get a staff member
I don't remember
7.
The time spent with me by the Wisconsin Poison Center staff person was
Appropriate
Excessive
Not enough
8.
If the Wisconsin Poison Center services were not available, I would have
Done nothing
Called 911
Went to an emergency department
Called a physician's office
Called another help line
Went to a physician office or walk in clinic
Other (please specify)
9.
Where did you get the phone number for the Wisconsin Poison Center?
My doctor's office
The internet
The telephone book
A magnet/sticker
Already saved in my phone
From the product label
Other (please specify)
10.
My medical insurance is through
Medicaid
Medicare
Title 19
Badgercare
Other government insurance
Commercial/Private insurance
No insurance
Decline to answer
11.
Provide an email address to allow us to provide electronic poison information to you?
Current Progress,
0 of 11 answered
