Wisconsin Poison Center Caller Satisfaction Survey

We’d love your feedback!

Let us know how well we’re doing by completing a brief survey about the quality of our services.

Question Title

* 1. The Wisconsin Poison Center staff I spoke with was courteous.

Strongly agree

Agree

Disagree

Strongly disagree

Question Title

* 2. The information I received was helpful.

Strongly agree

Agree

Disagree

Strongly disagree

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* 3. The information I received was reassuring to me.

Strongly agree

Agree

Disagree

Strongly disagree

Question Title

* 4. I would recommend the Wisconsin Poison Center's service to a friend.

Yes

Question Title

* 5. This was the first time I used the Wisconsin Poison Center.

Yes

Question Title

* 6. When I called the Wisconsin Poison Center my call was

Immediately answered after the recorded introduction

Answered within 1 minute of the recorded introduction

Placed in hold for longer than 1 minute

Not answered, I had to call back to get a staff member

I don't remember

Question Title

* 7. The time spent with me by the Wisconsin Poison Center staff person was

Appropriate

Excessive

Not enough

Question Title

* 8. If the Wisconsin Poison Center services were not available, I would have

Done nothing

Called 911

Went to an emergency department

Called a physician's office

Called another help line

Went to a physician office or walk in clinic

Other (please specify)

Question Title

* 9. Where did you get the phone number for the Wisconsin Poison Center?

My doctor's office

The internet

The telephone book

A magnet/sticker

Already saved in my phone

From the product label

Other (please specify)

Question Title

* 10. My medical insurance is through

Medicaid

Medicare

Title 19

Badgercare

Other government insurance

Commercial/Private insurance

No insurance

Decline to answer

Wisconsin Poison Center Caller Satisfaction Survey We’d love your feedback!Let us know how well we’re doing by completing a brief survey about the quality of our services.

Question Title

* 1. The Wisconsin Poison Center staff I spoke with was courteous.

Question Title

* 2. The information I received was helpful.

Question Title

* 3. The information I received was reassuring to me.

Question Title

* 4. I would recommend the Wisconsin Poison Center's service to a friend.

Question Title

* 5. This was the first time I used the Wisconsin Poison Center.

Question Title

* 6. When I called the Wisconsin Poison Center my call was

Question Title

* 7. The time spent with me by the Wisconsin Poison Center staff person was

Question Title

* 8. If the Wisconsin Poison Center services were not available, I would have

Question Title

* 9. Where did you get the phone number for the Wisconsin Poison Center?

Question Title

* 10. My medical insurance is through

Question Title

* 11. Provide an email address to allow us to provide electronic poison information to you?

Wisconsin Poison Center Caller Satisfaction Survey

We’d love your feedback!

Let us know how well we’re doing by completing a brief survey about the quality of our services.