We are undertaking a pilot project of #TourismAtTheTOM in 2024. To help us gauge this change in service delivery, we would ask that you take approximately 6-8 minutes to complete this short survey and provide your feedback.

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* 1. Did you visit us in our new location in 2024?

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* 2. If YES, what brought you to Visitor Services? (check all that apply)

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* 3. Are you a resident of Owen Sound?

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* 4. If you are NOT a resident, how many times a year do you visit?

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* 5. What are the top 3 reasons you visit Owen Sound?

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* 6. How did you learn about our new service location at the Tom Thomson Art Gallery?

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* 7. Were staff able to provide the information/service you were looking for?

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* 8. Please provide any comments or suggestions about your experience and how we could improve our service:

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* 9. Did you encounter any problems during your visit to Visitor Services?

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* 10. Were you able to find convenient parking?

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* 11. Are there any services or information you expected but did not find?

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* 12. How likely are you to recommend Owen Sound Visitor Services to others?

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* 13. Please list the top 5 things you are seeking as a resident or visitor:

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* 14. Please share any other comments or suggestions that could help us improve our services or the visitor experience in our new location:

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* 15. Are you completing this survey on behalf of yourself or someone else?

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* 16. Age range of the person providing the answers.

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* 17. If you would like to be contacted regarding your feedback, please provide your contact information below:

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