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* 1. Please provide your contact information for entry into our monthly prize drawing:

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* 3. What was the name of the Joyce Crane operator who performed this job for you?

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* 4. For the crane operator identified in the previous question, how would you rate your satisfaction with his overall performance?

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* 12. How would you rate Joyce Crane's performance overall?

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* 13. In your own words, what improvements should Joyce Crane make in order to serve our customers better in the future?

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