Joyce Crane Customer Satisfaction Survey Question Title * 1. Please provide your contact information for entry into our monthly prize drawing: Name Company Email Address Phone Number Question Title * 2. Is your feedback for this survey based on a specific job?(If no, please skip to question #10) Yes No Other (please specify) Question Title * 3. What was the name of the Joyce Crane operator who performed this job for you? Question Title * 4. For the crane operator identified in the previous question, how would you rate your satisfaction with his overall performance? Extremely satisfied Somewhat satisfied Satisfied Slightly dissatisfied Extremely dissatisfied Extremely satisfied Somewhat satisfied Satisfied Slightly dissatisfied Extremely dissatisfied Question Title * 5. Was an adequate pre-job safety meeting performed by the operator? Yes No Question Title * 6. In your valued opinion, did the operator complete the job to your satisfaction? Yes No Question Title * 7. Was the job performed in a timely fashion within the circumstances of Joyce Crane's control? Yes No Question Title * 8. Did the Joyce Crane employees utilize the proper personal protective equipment (PPE) for the required job tasks? Yes No Question Title * 9. Did the crane operator or other Joyce Crane employees say "Thank you."? Yes No Question Title * 10. Would you recommend Joyce Crane to other potential customers? Yes No Question Title * 11. Would you use Joyce Crane for future job tasks? Yes No Question Title * 12. How would you rate Joyce Crane's performance overall? Extremely satisfied Somewhat satisfied Satisfied Slightly dissatisfied Extremely dissatisfied Extremely satisfied Somewhat satisfied Satisfied Slightly dissatisfied Extremely dissatisfied Question Title * 13. In your own words, what improvements should Joyce Crane make in order to serve our customers better in the future? Done