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1. Kidzone Family Survey

Dear Families: Kidzone is committed to providing you and your family with quality services and facilities. Please take a moment to complete this survey and let us know what you think of our services. Your responses will be kept strictly confidential by an independent survey service. What you have to say is important to us. Your opinion counts; please respond today.
Sincerely yours, Karla Pepple, Owner

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* 1. Your child is currently in which center?

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* 2. Your child is currently in which age group?

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* 3. How are you affliated with Lake Michigan College?

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* 4. Overall how satisfied are you with Kidzone?

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* 5. How satisfied are you with the days and hours of our services that we currently offer at your center location?

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* 6. What is Kidzone's reputation in your community?

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* 7. How satisfied are you with the security of the center? 

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* 8. How satisfied are you with the tuition rates compared to other similar programs?

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* 9. How satisfied are you with the method of payment for tuition? ( Tuition Express)

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* 10. How would you rate our use of Creative Curriculum in our program?

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* 11. How satisfied are you with the Procare Connect app as our communication between you and your child's teacher?

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* 12. How quickly do teachers answer your questions?

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* 13. How would you describe communication between teachers and families?

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* 14.  How satisfied are you with our health/sick policy?

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* 15. Do you feel you are given enough information about your child's milestones achievements, or progress of learning? 

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* 16. How do you rate Kidzone's role in preparing your child for Kindergarten?

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* 17. Overall, does your child enjoy spending time at Kidzone? Does your child most days want to come to Kidzone?

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* 18. We are always wanting to make improvements. What can we do to improve our programs at Kidzone? Is there something that other providers may offer that you would like to see here at Kidzone?

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* 19. Kidzone had a parent group (PTO) before COVID. We would like to do activities throughout the year again with parent involvement. Would you be interested in volunteering?

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* 20. We have accomplished goals this year at Kidzone.  Kidzone in Benton Harbor has earned a 5-star quality rating for our center.  Kidzone in South Haven currently holds a 4-star quality rating and a renewal in the Fall. Are there any long-term goals you would like Kidzone to consider?

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* 21. Kidzone has a website named www.kidzoneonline.com. Have you visited our website? How helpful is our website? Is there anything that we should add to our website?

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* 22. How satisfied are you with our Kidzone Facebook page for both locations? (BH- Kidzone Preschool and Child Care Center) (SH-Kidzone South Haven)
Is there any information that you would like to see added to our Facebook pages?

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* 23. Kidzone emails out monthly newsletters to keep good communication between families and the center. Do you read the monthly newsletters that our emailed to you? If not, what other communication would be more helpful?

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* 24. How likely is it that you would recommend Kidzone to a friend or colleague?

Not at all likely
Extremely likely

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* 25. Do you have any questions, comments, compliments or concerns etc.

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