We Value Your Feedback Instructions: Please take a moment to answer the following two questions regarding your experience using our program. Question Title * 1. On a scale of zero to ten, how likely are you to recommend our program to a friend or colleague? 0 5 10 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 2. What is the primary reason for your score (select one)? Ease of Access – How easy/difficult it was to access the program. Level of Advocacy and Support – How supported I felt throughout the process of accessing and using services. Timeliness of Services - The amount of time it took to receive the information/services I requested. Quality of Service – The overall quality of services provided to me. Impact of Service – How well the service helped me address or resolve my issue. Follow Up – The amount of follow-up I received to ensure my issue was properly addressed or resolved. Instructions: Please take a moment to answer the following questions regarding your experience using our program. Question Title * What services did you receive (check all that apply)? Counseling Coaching Legal Consultation Financial Consultation Child/Elder Care Resources and Referrals Other Resources and Referrals Dedicated/Onsite Counseling Question Title * Please rate the program's ease of access: Excellent Very Good Good Fair Poor Question Title * Please rate the level of support you received from your Care Advocate when you first accessed the program: Excellent Very Good Good Fair Poor Question Title * If you participated in counseling, please rate your overall satisfaction with the counseling services provided: Excellent Very Good Good Fair Poor Not Applicable Question Title * If you received a legal or financial consultation, please rate your overall satisfaction with the legal or financial services provided: Excellent Very Good Good Fair Poor Not Applicable Question Title * If you requested resources or referrals for child care, elder care or other services, please rate the quality of the information and referrals that you received: Excellent Very Good Good Fair Poor Not Applicable Question Title * Please rate the effectiveness of the program in helping you address or resolve your concern(s): Excellent Very Good Good Fair Poor Question Title * Overall, how would you rate your experience using the program. Excellent Very Good Good Fair Poor Next