Highland Comprehensive Plan 2025 Community Survey

Help shape the future of our Town by sharing your thoughts in this quick 10 minute survey for our Comprehensive Plan! Your input is essential to ensure that we’re building a community that reflects the needs and desires of everyone.

Let’s work together to make our Town a place we’re all proud to call home!

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* 1. Please provide your level of satisfaction for the following services provided by the Town.

	Very Satisfied	Satisfied	Neutral	Dissatisfied
Frequency of communication with residents	Frequency of communication with residents Very Satisfied	Frequency of communication with residents Satisfied	Frequency of communication with residents Neutral	Frequency of communication with residents Dissatisfied
Overall quality of Police, Fire protection and rescue services	Overall quality of Police, Fire protection and rescue services Very Satisfied	Overall quality of Police, Fire protection and rescue services Satisfied	Overall quality of Police, Fire protection and rescue services Neutral	Overall quality of Police, Fire protection and rescue services Dissatisfied
Overall enforcement of Town codes and ordinances	Overall enforcement of Town codes and ordinances Very Satisfied	Overall enforcement of Town codes and ordinances Satisfied	Overall enforcement of Town codes and ordinances Neutral	Overall enforcement of Town codes and ordinances Dissatisfied
Value received for your City taxes/fees	Value received for your City taxes/fees Very Satisfied	Value received for your City taxes/fees Satisfied	Value received for your City taxes/fees Neutral	Value received for your City taxes/fees Dissatisfied

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* 2. Please rate your satisfaction with the town communications to keep you informed.

	Very Satisfied	Satisfied	Neutral	Dissatisfied
Overall effectiveness of Town communication with the residents	Overall effectiveness of Town communication with the residents Very Satisfied	Overall effectiveness of Town communication with the residents Satisfied	Overall effectiveness of Town communication with the residents Neutral	Overall effectiveness of Town communication with the residents Dissatisfied
Town’s Efforts to Keep Citizens Informed about Land Use Planning and Development Issues	Town’s Efforts to Keep Citizens Informed about Land Use Planning and Development Issues Very Satisfied	Town’s Efforts to Keep Citizens Informed about Land Use Planning and Development Issues Satisfied	Town’s Efforts to Keep Citizens Informed about Land Use Planning and Development Issues Neutral	Town’s Efforts to Keep Citizens Informed about Land Use Planning and Development Issues Dissatisfied
Amount and Importance of Information about Government Functions or Activities	Amount and Importance of Information about Government Functions or Activities Very Satisfied	Amount and Importance of Information about Government Functions or Activities Satisfied	Amount and Importance of Information about Government Functions or Activities Neutral	Amount and Importance of Information about Government Functions or Activities Dissatisfied
Information about upcoming community events	Information about upcoming community events Very Satisfied	Information about upcoming community events Satisfied	Information about upcoming community events Neutral	Information about upcoming community events Dissatisfied

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* 3. Please rate the conditions of public right of ways in the Town

	Excellent	Good	Fair	Poor
How do you rate the cleanliness of the streets and sidewalks?	How do you rate the cleanliness of the streets and sidewalks? Excellent	How do you rate the cleanliness of the streets and sidewalks? Good	How do you rate the cleanliness of the streets and sidewalks? Fair	How do you rate the cleanliness of the streets and sidewalks? Poor
How do you rate the condition of the pavement of the streets and lighting?	How do you rate the condition of the pavement of the streets and lighting? Excellent	How do you rate the condition of the pavement of the streets and lighting? Good	How do you rate the condition of the pavement of the streets and lighting? Fair	How do you rate the condition of the pavement of the streets and lighting? Poor
How do you rate appearance of medians and parkways and parkway trees in your neighborhood?	How do you rate appearance of medians and parkways and parkway trees in your neighborhood? Excellent	How do you rate appearance of medians and parkways and parkway trees in your neighborhood? Good	How do you rate appearance of medians and parkways and parkway trees in your neighborhood? Fair	How do you rate appearance of medians and parkways and parkway trees in your neighborhood? Poor

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* 4.
Please provide us your impression of conditions of public facilities and infrastructure

	Excellent	Good	Fair	Poor
Overall quality of water distribution, sewage system, and utilities	Overall quality of water distribution, sewage system, and utilities Excellent	Overall quality of water distribution, sewage system, and utilities Good	Overall quality of water distribution, sewage system, and utilities Fair	Overall quality of water distribution, sewage system, and utilities Poor
Adequacy of Fire stations and related facilities	Adequacy of Fire stations and related facilities Excellent	Adequacy of Fire stations and related facilities Good	Adequacy of Fire stations and related facilities Fair	Adequacy of Fire stations and related facilities Poor
Stormwater Management and protection	Stormwater Management and protection Excellent	Stormwater Management and protection Good	Stormwater Management and protection Fair	Stormwater Management and protection Poor
Broadband access and availability	Broadband access and availability Excellent	Broadband access and availability Good	Broadband access and availability Fair	Broadband access and availability Poor

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* 5. Please provide your level of feeling safe living the Town of Highland

	Very Safe	Safe	Fair	Unsafe
How safe do you feel walking alone in your neighborhood?	How safe do you feel walking alone in your neighborhood? Very Safe	How safe do you feel walking alone in your neighborhood? Safe	How safe do you feel walking alone in your neighborhood? Fair	How safe do you feel walking alone in your neighborhood? Unsafe
Walking alone in your neighborhood during the day?	Walking alone in your neighborhood during the day? Very Safe	Walking alone in your neighborhood during the day? Safe	Walking alone in your neighborhood during the day? Fair	Walking alone in your neighborhood during the day? Unsafe
Walking alone in business areas during the day?	Walking alone in business areas during the day? Very Safe	Walking alone in business areas during the day? Safe	Walking alone in business areas during the day? Fair	Walking alone in business areas during the day? Unsafe
How safe do you feel crossing the street in Highland?	How safe do you feel crossing the street in Highland? Very Safe	How safe do you feel crossing the street in Highland? Safe	How safe do you feel crossing the street in Highland? Fair	How safe do you feel crossing the street in Highland? Unsafe
How safe do you feel visiting your neighborhood parks?	How safe do you feel visiting your neighborhood parks? Very Safe	How safe do you feel visiting your neighborhood parks? Safe	How safe do you feel visiting your neighborhood parks? Fair	How safe do you feel visiting your neighborhood parks? Unsafe

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* 6. Please rate each of the following characteristics of Highland

	Excellent	Good	Fair	Poor
Ease of travel by bicycle	Ease of travel by bicycle Excellent	Ease of travel by bicycle Good	Ease of travel by bicycle Fair	Ease of travel by bicycle Poor
Ease of travel by walking	Ease of travel by walking Excellent	Ease of travel by walking Good	Ease of travel by walking Fair	Ease of travel by walking Poor
Ease of travel by car	Ease of travel by car Excellent	Ease of travel by car Good	Ease of travel by car Fair	Ease of travel by car Poor
Ease of travel by transit	Ease of travel by transit Excellent	Ease of travel by transit Good	Ease of travel by transit Fair	Ease of travel by transit Poor
Ease of travel for people with disability	Ease of travel for people with disability Excellent	Ease of travel for people with disability Good	Ease of travel for people with disability Fair	Ease of travel for people with disability Poor

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* 7. How would you rate each of the following aspects of Highland?

	Excellent	Good	Fair	Poor
A welcoming Community	A welcoming Community Excellent	A welcoming Community Good	A welcoming Community Fair	A welcoming Community Poor
A Place to Raise Children	A Place to Raise Children Excellent	A Place to Raise Children Good	A Place to Raise Children Fair	A Place to Raise Children Poor
A Place to Retire	A Place to Retire Excellent	A Place to Retire Good	A Place to Retire Fair	A Place to Retire Poor
Availability of Leisure Activities/Entertainment	Availability of Leisure Activities/Entertainment Excellent	Availability of Leisure Activities/Entertainment Good	Availability of Leisure Activities/Entertainment Fair	Availability of Leisure Activities/Entertainment Poor

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* 8. In your experience, how do you rate people's relationship ?

	Excellent	Good	Fair	Poor
People are willing to help one another	People are willing to help one another Excellent	People are willing to help one another Good	People are willing to help one another Fair	People are willing to help one another Poor
People know one another	People know one another Excellent	People know one another Good	People know one another Fair	People know one another Poor

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* 9. In your experience, how do you rate the race relations in Highland?

Excellent

Good

Fair

Poor

Excellent

Good

Fair

Poor

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* 10. Importance of Appearance/Image of Highland

	Excellent	Good	Fair	Poor
Overall appearance of neighborhoods in Highland	Overall appearance of neighborhoods in Highland Excellent	Overall appearance of neighborhoods in Highland Good	Overall appearance of neighborhoods in Highland Fair	Overall appearance of neighborhoods in Highland Poor
Appearance of Town buildings	Appearance of Town buildings Excellent	Appearance of Town buildings Good	Appearance of Town buildings Fair	Appearance of Town buildings Poor
Quality of new residential development	Quality of new residential development Excellent	Quality of new residential development Good	Quality of new residential development Fair	Quality of new residential development Poor
Quality of new commercial development	Quality of new commercial development Excellent	Quality of new commercial development Good	Quality of new commercial development Fair	Quality of new commercial development Poor
Entry Gateways	Entry Gateways Excellent	Entry Gateways Good	Entry Gateways Fair	Entry Gateways Poor
Cultural and Community Vitality	Cultural and Community Vitality Excellent	Cultural and Community Vitality Good	Cultural and Community Vitality Fair	Cultural and Community Vitality Poor
Diversity and frequency of community events/activities	Diversity and frequency of community events/activities Excellent	Diversity and frequency of community events/activities Good	Diversity and frequency of community events/activities Fair	Diversity and frequency of community events/activities Poor

Other (please specify)

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* 11. Which of the following types of development/amenities would you most like to see in Highland?

	Highley Desirable	Desired	Important	Not Required
Street level retail stores	Street level retail stores Highley Desirable	Street level retail stores Desired	Street level retail stores Important	Street level retail stores Not Required
Mix of stores/services	Mix of stores/services Highley Desirable	Mix of stores/services Desired	Mix of stores/services Important	Mix of stores/services Not Required
Open space (park, plaza, greenery, children play space)	Open space (park, plaza, greenery, children play space) Highley Desirable	Open space (park, plaza, greenery, children play space) Desired	Open space (park, plaza, greenery, children play space) Important	Open space (park, plaza, greenery, children play space) Not Required
Residential with diverse amenities	Residential with diverse amenities Highley Desirable	Residential with diverse amenities Desired	Residential with diverse amenities Important	Residential with diverse amenities Not Required
Commercial/office	Commercial/office Highley Desirable	Commercial/office Desired	Commercial/office Important	Commercial/office Not Required
Public arts	Public arts Highley Desirable	Public arts Desired	Public arts Important	Public arts Not Required

Other (please specify)

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* 12. How do you rate the Town’s parks and recreational facilities and programs in the following categories?

	Excellent	Good	Fair	Poor
Quality of grounds and open space (landscaping, plantings)	Quality of grounds and open space (landscaping, plantings) Excellent	Quality of grounds and open space (landscaping, plantings) Good	Quality of grounds and open space (landscaping, plantings) Fair	Quality of grounds and open space (landscaping, plantings) Poor
Condition of Rec and Park facilities, buildings, structures, etc.	Condition of Rec and Park facilities, buildings, structures, etc. Excellent	Condition of Rec and Park facilities, buildings, structures, etc. Good	Condition of Rec and Park facilities, buildings, structures, etc. Fair	Condition of Rec and Park facilities, buildings, structures, etc. Poor
Convenience of recreation programs (location, hours, etc. )	Convenience of recreation programs (location, hours, etc. ) Excellent	Convenience of recreation programs (location, hours, etc. ) Good	Convenience of recreation programs (location, hours, etc. ) Fair	Convenience of recreation programs (location, hours, etc. ) Poor
Access and connectivity of the Town trails	Access and connectivity of the Town trails Excellent	Access and connectivity of the Town trails Good	Access and connectivity of the Town trails Fair	Access and connectivity of the Town trails Poor
Quality of programs and activities for adults (18 and over)	Quality of programs and activities for adults (18 and over) Excellent	Quality of programs and activities for adults (18 and over) Good	Quality of programs and activities for adults (18 and over) Fair	Quality of programs and activities for adults (18 and over) Poor
Quality of programs and activities for children (17 and under)	Quality of programs and activities for children (17 and under) Excellent	Quality of programs and activities for children (17 and under) Good	Quality of programs and activities for children (17 and under) Fair	Quality of programs and activities for children (17 and under) Poor

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* 13. From the list provided below, please select the five (5) most important items that the Town should place their focus.

Preservation/redevelopment

Support for growth & development

Affordable housing

Crime/safety

Street conditions and maintenance

Accessibility/public transportation

Taxes and Fees

Quality of life/ Healthy community

Education/schools

Adequacy of Town services and resources

Laws/code enforcement

Downtown

Recreation improvements

Public arts and cultural activities

Recycling/trash service

Senior needs/services

Climate Change

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* 14. Do you have any additional comments or suggestions that you would like to make regarding the Town and/or the Town government’s services and performance?

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* 15. What is your age?

0 - 20

21-44

45 - 59

60+

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* 16. Which of these comes closest to describing your ethnic background?

African American/Black

White/Caucasian

Latino/Hispanic

Other

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* 17. How many people live in your household?

4 or more

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* 18. Are you using any of the following services for your children (public or private)?

	Yes	No, Don't Need	Not Available	Too Expensive
Daycare	Daycare Yes	Daycare No, Don't Need	Daycare Not Available	Daycare Too Expensive
Afterschool program	Afterschool program Yes	Afterschool program No, Don't Need	Afterschool program Not Available	Afterschool program Too Expensive
Academic enrichment	Academic enrichment Yes	Academic enrichment No, Don't Need	Academic enrichment Not Available	Academic enrichment Too Expensive
Youth employment/career development	Youth employment/career development Yes	Youth employment/career development No, Don't Need	Youth employment/career development Not Available	Youth employment/career development Too Expensive
Counseling	Counseling Yes	Counseling No, Don't Need	Counseling Not Available	Counseling Too Expensive

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* 19. Do You Own Your Home?

Yes

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* 20. In the next five years, how likely are you to move out of Highland?

Very likely

Somewhat Likely

Not Likely

Not Likely At All

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* 21. If you would like to receive more information about future presentations, please enter your email:

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100% of survey complete.

Highland Comprehensive Plan 2025 Community Survey

Question Title

* 1. Please provide your level of satisfaction for the following services provided by the Town.

Question Title

* 2. Please rate your satisfaction with the town communications to keep you informed.

Question Title

* 3. Please rate the conditions of public right of ways in the Town

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* 4. Please provide us your impression of conditions of public facilities and infrastructure

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* 5. Please provide your level of feeling safe living the Town of Highland

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* 6. Please rate each of the following characteristics of Highland

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* 7. How would you rate each of the following aspects of Highland?

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* 8. In your experience, how do you rate people's relationship ?

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* 9. In your experience, how do you rate the race relations in Highland?

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* 10. Importance of Appearance/Image of Highland

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* 11. Which of the following types of development/amenities would you most like to see in Highland?

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* 12. How do you rate the Town’s parks and recreational facilities and programs in the following categories?

Question Title

* 13. From the list provided below, please select the five (5) most important items that the Town should place their focus.

Question Title

* 14. Do you have any additional comments or suggestions that you would like to make regarding the Town and/or the Town government’s services and performance?

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* 15. What is your age?

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* 16. Which of these comes closest to describing your ethnic background?

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* 17. How many people live in your household?

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* 18. Are you using any of the following services for your children (public or private)?

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* 19. Do You Own Your Home?

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* 20. In the next five years, how likely are you to move out of Highland?

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* 21. If you would like to receive more information about future presentations, please enter your email:

* 4.
Please provide us your impression of conditions of public facilities and infrastructure