PC2.1 - Types of clients, their priorities and management of the relationship Question Title * 1. Under the CDM 2015 regulations, how are clients categorized? By the size of their project budget. As either Domestic or Commercial clients. By their level of construction experience. As either Private or Public sector clients. Question Title * 2. Why is Client Relationship Management (CRM) important in architectural projects? It ensures the architect is always in control of project decisions. It tracks project reporting, follow-up actions, communication, and documentation. It prevents clients from making changes to the project brief. It guarantees the project will finish on time and within budget. Question Title * 3. What are key metrics used to measure success in different building typologies? Hospitals are measured by net internal area, cinemas by bed spaces, and housing by seats available. All buildings are measured using a single universal metric—floor area. Cinemas are measured by seats, hospitals by beds, apartment blocks by net internal area, and housing by units. Factories, apartments, and cinemas are all measured by occupancy rates. Question Title * 4. Which of the following best describes a 'Client Decision Schedule'? A document used by contractors to schedule their workload. A legal agreement between the client and the architect. A timeline for planning applications and approvals. A tracking document for client requests that vary from the original brief, potentially requiring fee adjustments. Question Title * 5. How do 'Primary' and 'Secondary' stakeholders differ in architectural projects? Primary stakeholders fund the project, while secondary stakeholders are only involved in design decisions. Primary stakeholders are directly involved in the project, whereas secondary stakeholders have an indirect role. Secondary stakeholders are more important than primary stakeholders. Primary stakeholders only include the architect and contractor. Done