Listening to Clients has always been important to us. Your feedback will help us better serve you. Surveys are anonymous and go directly to the Operations Manager.  Staff and therapist do not see finished surveys. 

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* 1. How long have you been a client of Lighthouse Psychological Services?

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* 2. Overall, how satisfied are you with Lighthouse Psychological Services?

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* 3. How well do our Therapists meet your needs?

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* 4. Do you feel like your therapist is invested in your sessions, and "shows up" for you? 

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* 5. How well do you feel like your therapist knows how to guide you through therapy?

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* 6. How responsive has Lighthouse/therapist been to address your questions or concerns?

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* 7. How likely are you to recommend Lighthouse Services ?

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* 8. Do you have any questions, or concerns to address?

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* 9. Is the building, and setting as nice as you would like it to be?

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* 10. Why or why not?

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* 11. Do you think Lighthouse is a safe space for you to be able to do therapy?

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* 12. Why or why not?

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* 13. What can we do to make the experience better for you?

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* 14. Are you able to get the appointment times that you want/need?

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* 15. Have you been treated politely with dignity and respect every visit to Lighthouse?

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* 16. If your answer was no, please tell us about your experience so we can make your time here better.

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* 17. Please name 4 positive things about yourself?

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* 18. We look forward to seeing you soon. Any last questions, comments, or concerns?

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