Listening to Clients has always been important to us. Your feedback will help us better serve you. Surveys are anonymous and go directly to the Operations Manager.  Staff and therapist do not see finished surveys. 

1.How long have you been a client of Lighthouse Psychological Services?

Less than six months

Six months to a year

1 - 2 years

More than 2 years

Former Client

2.Overall, how satisfied are you with Lighthouse Psychological Services?

Extremely satisfied

Very satisfied

Somewhat satisfied

Not so satisfied

Not satisfied at all

3.How well do our Therapists meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

4.Do you feel like your therapist is invested in your sessions, and "shows up" for you? 

Yes

No

5.How well do you feel like your therapist knows how to guide you through therapy?

A great deal

A lot

A moderate amount

A little

Not at all

6.How responsive has Lighthouse/therapist been to address your questions or concerns?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

7.How likely are you to recommend Lighthouse Services ?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

8.Do you have any questions, or concerns to address?

9.Is the building, and setting as nice as you would like it to be?

Yes

No

10.Why or why not?

11.Do you think Lighthouse is a safe space for you to be able to do therapy?

Yes

No

12.Why or why not?

13.What can we do to make the experience better for you?

14.Are you able to get the appointment times that you want/need?

Yes

No

15.Have you been treated politely with dignity and respect every visit to Lighthouse?

Yes

No

16.If your answer was no, please tell us about your experience so we can make your time here better.

17.Please name 4 positive things about yourself?

18.We look forward to seeing you soon. Any last questions, comments, or concerns?