Rug Doctor® by BISSELL® Rental Experience

Your Rental Experience

* indicates questions requiring an answer to qualify for discount

Question Title

* 1. Have you rented from Rug Doctor or BISSELL before?

Yes, I rented within the last year

Yes, I rented within 1-2 years ago

Yes, I’ve rented before and it was longer than 3 years ago

Question Title

* 2. Which brand did you rent recently?

Rug Doctor

BISSELL

Question Title

* 3. Overall, how satisfied were you with your rental experience?

Not Satisfied

Somewhat not satisfied

Neutral

Somewhat satisfied

Satisfied

Not Satisfied

Somewhat not satisfied

Neutral

Somewhat satisfied

Satisfied

Question Title

* 4. How did your recent rental experience compare to your previous experiences?

Not applicable - I have not rented in the past

Much better than before

Better than before

Same as before

Worse than before

Much worse than before

Question Title

* 5. How likely is it that you would recommend Rug Doctor by BISSELL to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 6. Based on your rental experience, how likely are you to rent in the future?

Definitely Won't

Probably Won't

May or May Not

Probably Will

Definitely Will

Definitely Won't

Probably Won't

May or May Not

Probably Will

Definitely Will

Question Title

* 7. What store did you rent from?

Walmart

Home Depot

Menards

Publix

Safeway/Albertsons

Kroger

Food Lion

Dollar General

Schnuck's

Lowe's Home Improvement

H-E-B

Ace Hardware

Petsmart

Big Lots

Ingles

Meijer

Winn-Dixie

Other (please specify)

Question Title

* 8. What machine(s) and/or attachment(s) did you rent?

Upright Carpet Cleaner

Pro Portable Detailer & Spot Cleaner

Pressure Washer

Upholstery Tool

Other (please specify)

Question Title

* 9. How was the cleanliness of the machine you rented?

Very Dirty

Somewhat Dirty

Neutral

Somewhat Clean

Very Clean

Very Dirty

Somewhat Dirty

Neutral

Somewhat Clean

Very Clean

Question Title

* 10. Did you experience any machine malfunctions (something wrong/broken with machine)?

Yes