Affordable Housing Provider COVID-19 Survey

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* 1. Are you aware of confirmed COVID-19 cases in your property/ies?

Yes, in some of them

Yes, in most of them

No, in none of them

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* 2. How would you categorize your overall financial strain resulting from COVID-19?

Severely cost-burdened

Cost-burdened

Not cost-burdened

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* 3. Have you received extra payments from HUD for COVID-19 through the CARES Act (please select all that apply)?

Yes, we received COVID-19 Supplemental Payments (CSPs) in the first round only

Yes, we received COVID-19 Supplemental Payments (CSPs) in the second round only

Yes, we received COVID-19 Supplemental Payments (CSPs) in the first and second rounds

Yes, we received extra payments for grant-funded Service Coordination costs

Yes, we received vacancy loss payments due to higher vacancy rates

We applied for CSP or Service Coordinator payments but have not received them

No, we did not receive extra COVID-19 payments from HUD

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* 4. How is COVID-19 impacting occupancy at your property/ies?

Vacancy rates are higher

Vacancy rates are unchanged

Vacancy rates are lower

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* 5. What do you anticipate to be your top challenge for your communities in the next three months? (please select all that apply)

Health risks among residents

Employee morale and staffing levels

Resident social isolation and access to services

Testing access

Vaccine access

Other (please specify)

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* 6. What do you anticipate to be the top operational challenge in the next three months (please select all that apply)?

Financial challenges/funding delays

Vacancy issues

HUD compliance

Fair housing issues

Inspections/maintenance

Other (please specify)

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* 7. How would you categorize resident access to the internet in your property/properties (please select all that apply)?

The property pays for internet access in all resident apartments

The property offers reduced-rate internet to residents in their apartments

A majority of residents pay internet service providers directly for Wi-Fi in their apartments

Most residents experiences barriers in accessing internet in-unit

Most residents experience minimal barriers in accessing internet

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* 8. Have you been able to assist residents in accessing COVID-19 testing?

Yes, by hosting testing clinics at the property/ies

Yes, by connecting residents with off-site testing options

Yes, Other (please specify)

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* 9. Are you assisting residents and staff with COVID-19 vaccine access at the property/ies?

Yes, through the CVS/Walgreens Pharmacy Partnership

Yes, through a collaboration with our state or local health department

Yes, Other (please specify)

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* 10. Generally, how would you categorize receipt of payments from HUD in the past 12 months? (subsidy payments, vacancy loss payments, service coordinator payments, etc.)

Timely

Delayed

Some on time, some delayed

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* 11. If you answered delayed in the previous question, please select the approximate length of the delay.

Less than one month

1-2 months

3-5 months

6-11 months

Longer than 1 year

N/A

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* 12. Generally, how long are maintenance backlogs in your property/ies resulting from COVID-19 delays?

The properties don’t have maintenance backlogs

We will need 1-2 months to address backlogs

We will need 3-6 months to address backlogs

We will need more than 6 months to address backlogs

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* 13. What staffing issues are your property/ies currently experiencing due to the pandemic (please select all that apply)?

Confirmed cases among staff

Low morale

Challenges with staffing levels

Significant overtime scheduling or contract services

Personal circumstances impacting productivity

None

Other (please specify)

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* 14. In which state(s) is/are your properties located in?

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* 15. Contact information

Name

Organization

Email address

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* 16. Would you be willing to share your COVID-19 experience with a reporter?

Yes