Northeastern Tribal Health System Patient Survey Question Title * 1. What department were you seen in today? Medical/Pediatrics Dental Optometry Diabetes/Wellness Physical Therapy/Occupational Therapy Radiology Laboratory Pharmacy Other Other (please specify) Question Title * 2. Pleas select the appropriate age range for yourself (the patient). 0-15, Please specify if you were seen in Pediatrics or the main Medical Department. 16-30 31-45 46-60 61-75 76+ 0-15 Question Title * 3. Appointment available within a reasonable time? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 4. Overall efficiency of check-in process? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 5. Wait time in the exam room? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 6. If appointment was delayed, how well did we do at keeping you informed of the delay? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 7. If a referral was required, how did we do at making the process easy for you? Very satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 8. Caring / Concern / Professionalism of the NTHS staff? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 9. Phone calls are returned promptly? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 10. Explanation of your health concerns / questions? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 11. Test results available within a reasonable amount of time? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 12. Clarity and effectiveness of the health information material provided? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 13. Wait time for your in-clinic prescriptions to be filled? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 14. Cleanliness of the clinic? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 15. Overall satisfaction of care from your medical home provider? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Question Title * 16. Suggestions for improvement: Done