Campbelltown Local Businesses Survey

Introduction

Campbelltown City Council has partnered with Renew Australia to investigate the feasibility of implementing a project that will activate commercial vacancies within the Queen Street Precinct. The project, Campbelltown Spaces, will aim to increase the diversity of products and services available, encourage new and repeat visitation, and support the local creative and entrepreneurial community.

This survey has been created by Renew Australia to collect feedback from Local Traders and representatives. Your local insights, experience and opinions will help to gauge interest in longer-term activation strategies to reduce commercial property vacancies and improve main street vibrancy.

About Renew Australia

Renew Australia is a national social enterprise designed to catalyse community renewal, economic development, the arts, and creative industries across Australia.

How Renew activation projects work?

Renew works with property owners and agents to breathe life into empty spaces by making them rent-free to creative enterprises
Renew and the property owner carefully select enterprises that suit the premises and surrounding businesses
Any creative enterprise will not directly compete with existing tenants in the area
The tenant has a 30-day license and property owner can keep the property for lease and show interested parties
The tenant or the property owner can give 30 days’ notice at any time to vacate.

Key benefits to local traders and business owners

Renew projects aim to:

Transform empty spaces into vibrant places
Compliment not compete with neighbouring retail shops and offices
Benefit existing retailers and businesses
Bring more foot traffic to the area
Breath life into the precinct
Give creative enterprise a taste of running their business in a retail space
Capacity build creative enterprises so that signing a lease and paying rent is the next step
Reduce the chance of vandalism, increase the appeal of the property, and assist potential long-term tenants to visualise their own business in the space
Activate spaces to bring people and energy into an area, making it more appealing to prospective tenants.

Learn more about Renew Australia and our projects nationwide online here.

If you have any questions in regard to this survey please contact Renew Australia and our staff will be happy to discuss it further with you.

Email: space@renewaustralia.org

Phone: 03 9982 0785

Website: www.renewaustralia.org

Thank you for taking the time to complete our survey.

About your business

Question Title

* 1. Your business type or role:

Retail

Office

Food & beverage

Entertainment

Services

Chamber of Commerce representative

Other stakeholder (please specify)

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* 2. Which street is your business entrance located on?

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* 3. Please select the options that best relate to your business.

Main street frontage

Side street/laneway frontage

Mall

Shopping Centre

Ground floor

First (or upper) floor

Owner of the premises

Lease the premises (short term)

Lease the premises (long term)

Question Title

* 4. Have you faced any challenges in your existing tenancy?

No disability access

No parking

No loading dock

Limited floorplan or space

Vandalism

Rent increases

Maintenance and repair issue

Other (please specify)

Question Title

* 5. Are you a member of your local Chamber of Commerce, Traders Association or Business Association?

Yes (please specify which group you are a member of below)

No (please specify why not?)

Comment

About your precinct

Question Title

* 6. What are the unique features of your precinct?

Question Title

* 7. What are some of the challenges you feel inhibit new businesses/tenants from leasing space in this area?

Lack of applicants who can meet rental costs

Lack of applicants who can commit to a long term lease

Challenges arising after Covid-19

Spaces too big or too small for applicants

Local businesses moving to Shopping Centres

Undesirable location or surrounding

Property requires renovations or maintenance work

Other (please specify)

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* 8. With regard to your response in Question 8, how has this impacted your business and customers?

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* 9. What changes or activations would you like to see in your precinct?

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* 10. Which properties and areas of the precinct do you feel could benefit from a Renew type activation?

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* 11. Have temporary activations such as a 'pop up' shops or window installations been trialled on your street?

Yes (please specify)

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* 12. Do you feel an incentive would encourage property owners to participate in a Renew-style activation program?

Yes (Please list ideas for incentives you think would be most beneficial in the local precinct.)

Question Title

* 13. About you (*Renew information only unless opted to share with Council as unidentifiable responses)

Name

Business

Email Address

Phone Number

Question Title

* 14. Would you like to be kept informed on the project?
(We may forward these contact details to your local Council for future contact on a Renew activation project. We will NOT provide your contact details to any other third parties.)

Yes (please provide your email address):

Thank you for sharing your experience and insights on the precinct and how we might work together to improve vibrancy and property activations for existing traders, property owners/manager and the local community.

Question Title

* 1. Your business type or role:

Question Title

* 2. Which street is your business entrance located on?

Question Title

* 3. Please select the options that best relate to your business.

Question Title

* 4. Have you faced any challenges in your existing tenancy?

Question Title

* 5. Are you a member of your local Chamber of Commerce, Traders Association or Business Association?

Question Title

* 6. What are the unique features of your precinct?

Question Title

* 7. What are some of the challenges you feel inhibit new businesses/tenants from leasing space in this area?

Question Title

* 8. With regard to your response in Question 8, how has this impacted your business and customers?

Question Title

* 9. What changes or activations would you like to see in your precinct?

Question Title

* 10. Which properties and areas of the precinct do you feel could benefit from a Renew type activation?

Question Title

* 11. Have temporary activations such as a 'pop up' shops or window installations been trialled on your street?

Question Title

* 12. Do you feel an incentive would encourage property owners to participate in a Renew-style activation program?

Question Title

* 13. About you (*Renew information only unless opted to share with Council as unidentifiable responses)

Question Title

* 14. Would you like to be kept informed on the project? (We may forward these contact details to your local Council for future contact on a Renew activation project. We will NOT provide your contact details to any other third parties.)

* 14. Would you like to be kept informed on the project?
(We may forward these contact details to your local Council for future contact on a Renew activation project. We will NOT provide your contact details to any other third parties.)