COVID-19 CLPHA Member Survey_Fall 2021

COVID-19 Survey/Needs Assessment

CLPHA recognizes the need to respond to the unpredictable environment, due to the current COVID-19 pandemic. As the COVID-19 crisis persists, PHA residents continue to be disproportionately at risk for COVID-19. This survey updates information we collected in Winter 2021 and aims to identify and address COVID-19 needs and ongoing priorities for our PHA members, which will help guide CLPHA’s consultation and technical assistance moving forward. It will provide data organized by areas and population of need and will expand our current informal data collection efforts with a neutral and equitable approach. CLPHA staff will analyze the responses and utilize this analysis to drive priorities in seeking additional resources for PHAs and directing staff capacity in areas of PHA need.

Note: You might need to collect information from multiple staff with different specialties. The survey will generally cover the following topics:

COVID-related resident services
Costs associated with COVID-19
Health and education partnerships

Please complete this survey focused on your efforts since February 2021.

CONTACT INFORMATION

Question Title

* 1. PHA Name

Question Title

* 2. Contact Information

Name

Title

Phone Number

RESIDENT AND STAFF SUPPORT

Question Title

* 3. COVID Support Activities: Check all that apply

	We have done this to date during the COVID-19 pandemic	We plan to do or continue this in 2022	We did this prior to the pandemic	We want to do this but cannot	We have not and do not plan to implement this strategy
Facilitated on-site COVID testing for residents near PHA properties/on-site	Facilitated on-site COVID testing for residents near PHA properties/on-site We have done this to date during the COVID-19 pandemic	Facilitated on-site COVID testing for residents near PHA properties/on-site We plan to do or continue this in 2022	Facilitated on-site COVID testing for residents near PHA properties/on-site We did this prior to the pandemic	Facilitated on-site COVID testing for residents near PHA properties/on-site We want to do this but cannot	Facilitated on-site COVID testing for residents near PHA properties/on-site We have not and do not plan to implement this strategy
Provided information to residents about why and where to get tested	Provided information to residents about why and where to get tested We have done this to date during the COVID-19 pandemic	Provided information to residents about why and where to get tested We plan to do or continue this in 2022	Provided information to residents about why and where to get tested We did this prior to the pandemic	Provided information to residents about why and where to get tested We want to do this but cannot	Provided information to residents about why and where to get tested We have not and do not plan to implement this strategy
Helped residents reach testing sites	Helped residents reach testing sites We have done this to date during the COVID-19 pandemic	Helped residents reach testing sites We plan to do or continue this in 2022	Helped residents reach testing sites We did this prior to the pandemic	Helped residents reach testing sites We want to do this but cannot	Helped residents reach testing sites We have not and do not plan to implement this strategy
Communicated positive test results to other residents in affected buildings	Communicated positive test results to other residents in affected buildings We have done this to date during the COVID-19 pandemic	Communicated positive test results to other residents in affected buildings We plan to do or continue this in 2022	Communicated positive test results to other residents in affected buildings We did this prior to the pandemic	Communicated positive test results to other residents in affected buildings We want to do this but cannot	Communicated positive test results to other residents in affected buildings We have not and do not plan to implement this strategy
Provided toiletries and/or pantry items to help residents shelter in place and/or quarantine at home	Provided toiletries and/or pantry items to help residents shelter in place and/or quarantine at home We have done this to date during the COVID-19 pandemic	Provided toiletries and/or pantry items to help residents shelter in place and/or quarantine at home We plan to do or continue this in 2022	Provided toiletries and/or pantry items to help residents shelter in place and/or quarantine at home We did this prior to the pandemic	Provided toiletries and/or pantry items to help residents shelter in place and/or quarantine at home We want to do this but cannot	Provided toiletries and/or pantry items to help residents shelter in place and/or quarantine at home We have not and do not plan to implement this strategy
Provided access to telehealth appointments (telephonic, video, etc.)	Provided access to telehealth appointments (telephonic, video, etc.) We have done this to date during the COVID-19 pandemic	Provided access to telehealth appointments (telephonic, video, etc.) We plan to do or continue this in 2022	Provided access to telehealth appointments (telephonic, video, etc.) We did this prior to the pandemic	Provided access to telehealth appointments (telephonic, video, etc.) We want to do this but cannot	Provided access to telehealth appointments (telephonic, video, etc.) We have not and do not plan to implement this strategy
Facilitated a meal delivery service and other forms of food access (e.g. coordination with free and reduced school lunches)	Facilitated a meal delivery service and other forms of food access (e.g. coordination with free and reduced school lunches) We have done this to date during the COVID-19 pandemic	Facilitated a meal delivery service and other forms of food access (e.g. coordination with free and reduced school lunches) We plan to do or continue this in 2022	Facilitated a meal delivery service and other forms of food access (e.g. coordination with free and reduced school lunches) We did this prior to the pandemic	Facilitated a meal delivery service and other forms of food access (e.g. coordination with free and reduced school lunches) We want to do this but cannot	Facilitated a meal delivery service and other forms of food access (e.g. coordination with free and reduced school lunches) We have not and do not plan to implement this strategy
Provided broadband access to residents (and/or subsidized cost)	Provided broadband access to residents (and/or subsidized cost) We have done this to date during the COVID-19 pandemic	Provided broadband access to residents (and/or subsidized cost) We plan to do or continue this in 2022	Provided broadband access to residents (and/or subsidized cost) We did this prior to the pandemic	Provided broadband access to residents (and/or subsidized cost) We want to do this but cannot	Provided broadband access to residents (and/or subsidized cost) We have not and do not plan to implement this strategy
Provided device access to residents (and/or subsidized cost)	Provided device access to residents (and/or subsidized cost) We have done this to date during the COVID-19 pandemic	Provided device access to residents (and/or subsidized cost) We plan to do or continue this in 2022	Provided device access to residents (and/or subsidized cost) We did this prior to the pandemic	Provided device access to residents (and/or subsidized cost) We want to do this but cannot	Provided device access to residents (and/or subsidized cost) We have not and do not plan to implement this strategy
Allowed telework for PHA workforce	Allowed telework for PHA workforce We have done this to date during the COVID-19 pandemic	Allowed telework for PHA workforce We plan to do or continue this in 2022	Allowed telework for PHA workforce We did this prior to the pandemic	Allowed telework for PHA workforce We want to do this but cannot	Allowed telework for PHA workforce We have not and do not plan to implement this strategy
Conducted virtual unit inspections	Conducted virtual unit inspections We have done this to date during the COVID-19 pandemic	Conducted virtual unit inspections We plan to do or continue this in 2022	Conducted virtual unit inspections We did this prior to the pandemic	Conducted virtual unit inspections We want to do this but cannot	Conducted virtual unit inspections We have not and do not plan to implement this strategy
Continued in-person unit inspections with safety precautions	Continued in-person unit inspections with safety precautions We have done this to date during the COVID-19 pandemic	Continued in-person unit inspections with safety precautions We plan to do or continue this in 2022	Continued in-person unit inspections with safety precautions We did this prior to the pandemic	Continued in-person unit inspections with safety precautions We want to do this but cannot	Continued in-person unit inspections with safety precautions We have not and do not plan to implement this strategy
Facilitated childcare access for residents	Facilitated childcare access for residents We have done this to date during the COVID-19 pandemic	Facilitated childcare access for residents We plan to do or continue this in 2022	Facilitated childcare access for residents We did this prior to the pandemic	Facilitated childcare access for residents We want to do this but cannot	Facilitated childcare access for residents We have not and do not plan to implement this strategy
Facilitated childcare access for staff	Facilitated childcare access for staff We have done this to date during the COVID-19 pandemic	Facilitated childcare access for staff We plan to do or continue this in 2022	Facilitated childcare access for staff We did this prior to the pandemic	Facilitated childcare access for staff We want to do this but cannot	Facilitated childcare access for staff We have not and do not plan to implement this strategy
Secured emergency response grants or donations related to COVID	Secured emergency response grants or donations related to COVID We have done this to date during the COVID-19 pandemic	Secured emergency response grants or donations related to COVID We plan to do or continue this in 2022	Secured emergency response grants or donations related to COVID We did this prior to the pandemic	Secured emergency response grants or donations related to COVID We want to do this but cannot	Secured emergency response grants or donations related to COVID We have not and do not plan to implement this strategy
Collaborated with public health department(s) re: COVID	Collaborated with public health department(s) re: COVID We have done this to date during the COVID-19 pandemic	Collaborated with public health department(s) re: COVID We plan to do or continue this in 2022	Collaborated with public health department(s) re: COVID We did this prior to the pandemic	Collaborated with public health department(s) re: COVID We want to do this but cannot	Collaborated with public health department(s) re: COVID We have not and do not plan to implement this strategy
Collaborated with local school districts re: COVID	Collaborated with local school districts re: COVID We have done this to date during the COVID-19 pandemic	Collaborated with local school districts re: COVID We plan to do or continue this in 2022	Collaborated with local school districts re: COVID We did this prior to the pandemic	Collaborated with local school districts re: COVID We want to do this but cannot	Collaborated with local school districts re: COVID We have not and do not plan to implement this strategy
Collaborated or communicated with local elected officials/municipal government re: COVID	Collaborated or communicated with local elected officials/municipal government re: COVID We have done this to date during the COVID-19 pandemic	Collaborated or communicated with local elected officials/municipal government re: COVID We plan to do or continue this in 2022	Collaborated or communicated with local elected officials/municipal government re: COVID We did this prior to the pandemic	Collaborated or communicated with local elected officials/municipal government re: COVID We want to do this but cannot	Collaborated or communicated with local elected officials/municipal government re: COVID We have not and do not plan to implement this strategy
Collaborated or communicated with federal elected/government officials re: COVID	Collaborated or communicated with federal elected/government officials re: COVID We have done this to date during the COVID-19 pandemic	Collaborated or communicated with federal elected/government officials re: COVID We plan to do or continue this in 2022	Collaborated or communicated with federal elected/government officials re: COVID We did this prior to the pandemic	Collaborated or communicated with federal elected/government officials re: COVID We want to do this but cannot	Collaborated or communicated with federal elected/government officials re: COVID We have not and do not plan to implement this strategy
Provided masks to residents	Provided masks to residents We have done this to date during the COVID-19 pandemic	Provided masks to residents We plan to do or continue this in 2022	Provided masks to residents We did this prior to the pandemic	Provided masks to residents We want to do this but cannot	Provided masks to residents We have not and do not plan to implement this strategy
Provided masks and/or other PPE to staff	Provided masks and/or other PPE to staff We have done this to date during the COVID-19 pandemic	Provided masks and/or other PPE to staff We plan to do or continue this in 2022	Provided masks and/or other PPE to staff We did this prior to the pandemic	Provided masks and/or other PPE to staff We want to do this but cannot	Provided masks and/or other PPE to staff We have not and do not plan to implement this strategy
Facilitated distance learning such as on-site learning pods for students	Facilitated distance learning such as on-site learning pods for students We have done this to date during the COVID-19 pandemic	Facilitated distance learning such as on-site learning pods for students We plan to do or continue this in 2022	Facilitated distance learning such as on-site learning pods for students We did this prior to the pandemic	Facilitated distance learning such as on-site learning pods for students We want to do this but cannot	Facilitated distance learning such as on-site learning pods for students We have not and do not plan to implement this strategy

Question Title

* 4. For any selected categories, please expand on what you have done within that category.

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* 5. Since this survey was first issued in the beginning of 2021, what changes have you made to your COVID-19 support activities?

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* 6. Resident Feedback: What if any feedback did you receive from residents about your agency’s COVID-19 response efforts?

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* 7. Partnerships: Who have been your strongest partners in implementing pandemic response and resident support efforts? Describe the nature of your activities with them related to COVID. Did these partnerships exist prior to the pandemic or are they new?

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* 8. Challenges: What has been your biggest challenge related to COVID?

Supporting residents with physical health needs.

Supporting residents with emotional needs.

Supporting parents/families.

Acquiring PPE due to low supply.

Acquiring PPE due to cost.

Internet Access.

Funds to address issues.

Staff available to focus on COVID-19 specific initiatives.

Communicating with residents.

Keeping PHA staff safe.

Other (please specify)

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* 9. Tell us more about your COVID-related challenges since this survey was first administered in the beginning of 2021. For instance, what do you wish you have been able to do that you have not and why?

TESTING AND VACCINES

Question Title

* 10. As of today, how would you best characterize the accessibility of COVID testing for residents (e.g. distance to testing sites, cost, etc.)?

Very accessible (i.e. virtually anyone who wanted/needed testing could receive it)

Somewhat accessible (i.e. testing was either accessible to some residents and not others or testing locations were available but inconvenient for most residents)

Not very accessible (i.e. residents would have to go out of their way to get tested due to testing site locations, cost, etc.)

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* 11. Did your agency help residents and staff receive COVID-19 vaccines when available?

Yes

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* 12. If yes, how did your PHA support residents and staff receiving vaccines when available?

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* 13. Please share any additional comments on your responses to questions 1-12.

COSTS

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* 14. Funding/Costs: If possible, provide total cost estimates for the following since you last answered this survey:

PPE for Staff and Residents

COVID Testing

Meal Delivery/Food Access

Infrastructure Costs such as retrofits and upgrades for COVID-19 (e.g. partitions, additional furniture)

Other Resident Services

Other Overhead Costs

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* 15. Are you experiencing any pandemic costs that cannot be covered by federal or state funding?

Yes

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* 16. How have you used COVID-19 specific funding that you have received?

CARES Act Funding

ERAP Funding

FEMA Funding

State Funding

Grant Funding

Other Funding

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* 17. If your agency is a Moving to Work (MTW) agency, have your flexibilities been useful when responding to the pandemic?

Yes

We are not a MTW agency

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* 18. For MTW agencies, how have your MTW flexibilities been useful when responding to the pandemic?

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* 19. For non-MTW agencies, were there any flexibilities not provided by the CARES Act that would have been helpful in responding to the pandemic?

SUPPORT NEEDS

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* 20. CLPHA will continue to provide PHAs support for their COVID-related activities. What resources would your agency like to see CLPHA share in the coming year? What needs can be met by learning from peer agencies about their experiences?

FOLLOW UP

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* 21. If CLPHA would like to reach out to your agency about your responses, who would be the best contact(s)?

Contact One: Name

Contact One: Title

Contact One: Email Address

Contact One: Phone Number

Contact Two: Name

Contact Two: Title

Contact Two: Email Address

Contact Two: Phone Number

Contact Three: Name

Contact Three: Title

Contact Three: Email Address

Contact Three: Phone Number