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PMA Patient Satisfaction Survey
Progressive Medical Associates Patient Satisfaction Survey
1.
Rate your ability to get through to the office by phone
Poor
1 star
Fair
2 stars
OK
3 stars
Good
4 stars
Great
5 stars
Other (please specify)
2.
Ease in getting an appointment
Poor
1 star
Fair
2 stars
OK
3 stars
Good
4 stars
Great
5 stars
Other (please specify)
3.
Timely response to phone calls or messages sent through the portal
Poor
1 star
Fair
2 stars
OK
3 stars
Good
4 stars
Great
5 stars
Other (please specify)
4.
Time spent in the waiting room
Poor
1 star
Fair
2 stars
OK
3 stars
Good
4 stars
Great
5 stars
Other (please specify)
5.
Time spent in the exam room before being seen by the provider
Poor
1 star
Fair
2 stars
OK
3 stars
Good
4 stars
Great
5 stars
Other (please specify)
6.
You are informed about test results & referrals
Poor
1 star
Fair
2 stars
OK
3 stars
Good
4 stars
Great
5 stars
Other (please specify)
7.
You are listened to and treated with respect
Poor
1 star
Fair
2 stars
OK
3 stars
Good
4 stars
Great
5 stars
Other (please specify)
8.
Satisfaction with the hours the office is open
Poor
1 star
Fair
2 stars
OK
3 stars
Good
4 stars
Great
5 stars
Other (please specify)
9.
Professionalism and friendliness of staff
Poor
1 star
Fair
2 stars
OK
3 stars
Good
4 stars
Great
5 stars
Other (please specify)
10.
Do you have any additional comments or suggestions?
Current Progress,
0 of 10 answered