YOUR OPINION MATTERS ... 2023 Associate Survey

... and your feedback is appreciated!

PLEASE NOTE: Unless you enter any specific identifying info. or list your name at the end of the survey, your honest feedback to the following questions will remain COMPLETELY ANONYMOUS. Yes, you can skip questions you'd rather not answer, yet we hope you take a moment to provide your feedback to as many of the questions as possible. Thank you!

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* 1. As noted above, I understand that the feedback I provide in this survey is completely anonymous unless I enter any specific identifying info. or list my name at the end, in question #14.

Yes

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* 2. CCI is proud of the traditional and non-traditional benefits offered to associates. Are you aware of how to access these resources? (Corporate Chaplain, Dream Coach, Wellness, Financial Advisors, etc.)

Yes

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* 3. Who do you feel most supports you at CCI?

Co-worker

Supervisor

Manager

Leadership

Chaplain

Dream Coach

Please provide an example.

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* 4. I feel that I receive praise and/or recognition on a regular basis from my supervisor/manager for a job well done.

True

False

Please explain your answer.

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* 5. Last year associates rated the communication between management and associates as 3.2 stars out of 5. Has communication improved?

Yes

If not, please provide a suggestion to improve communication.

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* 6. Last year associates rated the training and education opportunities offered as 3.5 stars out of 5. Has this improved in 2023?

Yes

If not satisfied, provide a suggestion for improvement.

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* 7. FIELD ASSOCIATES: Rate your level of satisfaction with CCI's culture. (office associates, please skip and answer #8)

Terrible

Poor

Neutral

Good

Great

Terrible

Poor

Neutral

Good

Great

If not good or great, please provide a suggestion for improvement.

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* 8. OFFICE ASSOCIATES: Rate your level of satisfaction with CCI's culture. (field associates, please skip and answer #7)

Terrible

Poor

Neutral

Good

Great

Terrible

Poor

Neutral

Good

Great

If not good or great, please provide a suggestion for improvement.

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* 9. If you could change one thing at CCI, what would it be and why?

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* 10. Last year survey results showed that attention should be put on:
Communication, Mentoring, Team Building, Care Coins & High Five Program, Eliminating Rework, and Delivering the Promise & Process Improvement

Has this improved?

	Greatly Worsened	Got Worse	No Change	Improved	Greatly Improved
Communication	Communication Greatly Worsened	Communication Got Worse	Communication No Change	Communication Improved	Communication Greatly Improved
Mentoring	Mentoring Greatly Worsened	Mentoring Got Worse	Mentoring No Change	Mentoring Improved	Mentoring Greatly Improved
Team Building	Team Building Greatly Worsened	Team Building Got Worse	Team Building No Change	Team Building Improved	Team Building Greatly Improved
Care Coins & High Five Program	Care Coins & High Five Program Greatly Worsened	Care Coins & High Five Program Got Worse	Care Coins & High Five Program No Change	Care Coins & High Five Program Improved	Care Coins & High Five Program Greatly Improved
Eliminating Rework	Eliminating Rework Greatly Worsened	Eliminating Rework Got Worse	Eliminating Rework No Change	Eliminating Rework Improved	Eliminating Rework Greatly Improved
Delivering the Promise & Process Improvement	Delivering the Promise & Process Improvement Greatly Worsened	Delivering the Promise & Process Improvement Got Worse	Delivering the Promise & Process Improvement No Change	Delivering the Promise & Process Improvement Improved	Delivering the Promise & Process Improvement Greatly Improved

YOUR OPINION MATTERS ... 2023 Associate Survey

... and your feedback is appreciated!

Question Title

* 1. As noted above, I understand that the feedback I provide in this survey is completely anonymous unless I enter any specific identifying info. or list my name at the end, in question #14.

Question Title

* 2. CCI is proud of the traditional and non-traditional benefits offered to associates. Are you aware of how to access these resources? (Corporate Chaplain, Dream Coach, Wellness, Financial Advisors, etc.)

Question Title

* 3. Who do you feel most supports you at CCI?

Question Title

* 4. I feel that I receive praise and/or recognition on a regular basis from my supervisor/manager for a job well done.

Question Title

* 5. Last year associates rated the communication between management and associates as 3.2 stars out of 5. Has communication improved?

Question Title

* 6. Last year associates rated the training and education opportunities offered as 3.5 stars out of 5. Has this improved in 2023?

Question Title

* 7. FIELD ASSOCIATES: Rate your level of satisfaction with CCI's culture. (office associates, please skip and answer #8)

Question Title

* 8. OFFICE ASSOCIATES: Rate your level of satisfaction with CCI's culture. (field associates, please skip and answer #7)

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* 9. If you could change one thing at CCI, what would it be and why?

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* 10. Last year survey results showed that attention should be put on:
Communication, Mentoring, Team Building, Care Coins & High Five Program, Eliminating Rework, and Delivering the Promise & Process Improvement

Has this improved?

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* 11. Is there something else you think CCI should focus on in 2024 to make us stronger?

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* 12. What questions would you like Leadership to answer at the Annual Meeting?

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* 13. Please list any other comments, concerns, or suggestions you may have.

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* 14. Enter your name if you would like to be contacted directly for any reason.

Question Title

* 1. As noted above, I understand that the feedback I provide in this survey is completely anonymous unless I enter any specific identifying info. or list my name at the end, in question #14.

Question Title

* 2. CCI is proud of the traditional and non-traditional benefits offered to associates. Are you aware of how to access these resources? (Corporate Chaplain, Dream Coach, Wellness, Financial Advisors, etc.)

Question Title

* 3. Who do you feel most supports you at CCI?

Question Title

* 4. I feel that I receive praise and/or recognition on a regular basis from my supervisor/manager for a job well done.

Question Title

* 5. Last year associates rated the communication between management and associates as 3.2 stars out of 5. Has communication improved?

Question Title

* 6. Last year associates rated the training and education opportunities offered as 3.5 stars out of 5. Has this improved in 2023?

Question Title

* 7. FIELD ASSOCIATES: Rate your level of satisfaction with CCI's culture. (office associates, please skip and answer #8)

Question Title

* 8. OFFICE ASSOCIATES: Rate your level of satisfaction with CCI's culture. (field associates, please skip and answer #7)

Question Title

* 9. If you could change one thing at CCI, what would it be and why?

Question Title

* 10. Last year survey results showed that attention should be put on:Communication, Mentoring, Team Building, Care Coins & High Five Program, Eliminating Rework, and Delivering the Promise & Process ImprovementHas this improved?

Question Title

* 11. Is there something else you think CCI should focus on in 2024 to make us stronger?

Question Title

* 12. What questions would you like Leadership to answer at the Annual Meeting?

Question Title

* 13. Please list any other comments, concerns, or suggestions you may have.

Question Title

* 14. Enter your name if you would like to be contacted directly for any reason.

* 10. Last year survey results showed that attention should be put on:
Communication, Mentoring, Team Building, Care Coins & High Five Program, Eliminating Rework, and Delivering the Promise & Process Improvement

Has this improved?