Customer Feedback Survey
1.
What is your email address? (This is for competition purposes ONLY)
2.
Please select your gender.
Male
Female
Other
3.
Please state your age
16 - 25
26 - 35
36 - 45
46 - 55
56 - 65
66+
4.
Do you like bathroom displays with or without accessories?
With accessories
Without accessories
5.
Are you likely to make an appointment prior to arrival at a showroom?
Yes
No
6.
How long do you expect an appointment to last?
Less than one hour
More than one hour
Unsure
7.
Do you like to see pricing on display?
Yes
No
Doesn't matter
8.
Do you like to see colour options on a physical swatch or brochure?
Swatch
Brochure
9.
Do you like to see sizing options on display?
Yes
No
10.
Do you expect showroom staff desks to be clean and tidy at all times?
Yes
No
11.
Do you want to see which brand/ suppliers items are from?
Yes
No
12.
Would you avail of an in-house design service?
Yes
No
13.
Are you more likely to buy from a showroom display rather than a brochure?
Yes
No
Unsure
14.
When do you expect to receive your bathroom quote?
At the showroom during my consultation
Within 24 hours
Within 48 hours
Within 1 week
15.
Do you like background music in a showroom?
Yes
No
16.
Do you expect tea/ coffee at a showroom consultation?
Yes
No
17.
Would you like the option to change the brassware colour on display to suit your style?
Yes
No
18.
Who are you likely to bring with you to a bathroom showroom appointment?
Partner
Kids
Family member
Friend
Plumber
Interior Designer
Other (please specify)
19.
Do you look online for interior inspiration? If yes, please select where you browse;
Instagram
Facebook
Pinterest
Houzz
Google
None of the above
20.
Would you buy a bathroom from an online retailer?
Yes
No
21.
Do you expect showroom staff to be wearing a uniform?
Yes
No
Doesn't matter
22.
Do you prefer to browse brochures online or printed hardcopy?
Printed
Online
No preference
23.
Are you happy to discuss budget at your bathroom appointment?
Yes
No
24.
Would you bring sizes/ images of your existing bathroom to a consultation?
Yes
No
25.
Are you likely to buy an ex-display product?
Yes
No
26.
Are you more likely to visit a showroom during a promotional sale?
Yes
No
Unsure
27.
When you think of bathrooms, what brands stand out to you?
28.
What is your perception of the Bassetts brand?
29.
Would the Bassetts company website influence you to visit the store?
Yes
No
Unsure
Current Progress,
0 of 29 answered