Exit this survey VOICE OF CUSTOMER - CHAT BANKING (OXYGEN) Question Title * 1. How satisfied are you with Keystone Chat Banking Service (Oxygen)? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 2. How likely is it that you would recommend Keystone Bank's Chat Banking Service (Oxygen) to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 3. If you have a pending issue with this service please give us your contacts details below Phone Number/ e-mail Your Complaint Question Title * 4. Please tell us how you think we can improve the quality of this service Complete