Service Questionnaire (For On-site Service) Thank you for using Shun Hing Service. Please help us by taking a few minutes to tell us about the experience on our latest on-site repair service. Your valuable opinion means so much for us to better serve you in the future! Next Question Title * 1. Time to get through repair hotline Very satisfied Satisfied Dissatisfied Very dissatisfied Not applicable Next Question Title * 2. Manner of hotline receptionist Very satisfied Satisfied Dissatisfied Very dissatisfied Not applicable Next Question Title * 3. Appearance of the technician Very satisfied Satisfied Dissatisfied Very dissatisfied Next Question Title * 4. Service manner of the technician Very satisfied Satisfied Dissatisfied Very dissatisfied Next Question Title * 5. Repair result of the technician service Very satisfied Satisfied Dissatisfied Very dissatisfied Next Question Title * 6. Technician’s explanation on repair Very satisfied Satisfied Dissatisfied Very dissatisfied Next Question Title * 7. Supply time of replacement parts Very satisfied Satisfied Dissatisfied Very dissatisfied Not applicable Next Question Title * 8. Time taken from placing order to machine resuming normal operation Very satisfied Satisfied Dissatisfied Very dissatisfied Next Question Title * 9. Appreciation / Comments Next Question Title * 10. Are you interested in joining our maintenance scheme? Yes No Guarantee/Maintenance Customer Next Question Title * 11. Kindly provide the below information. Name Order Tel No OSA No. Next Thank you for taking the time to complete this survey.Our Shun Hing Service App has been launched. Provide you an interactive platform for an easy and one- stop warranty registration, service appointment and a wide range of benefits. Please download at : iOS: https://apple.co/2SIPVap AOS: https://bit.ly/2Rn0KSs Next DONE