Exit Wayne County Employer Broadband Assessment Question Title * 1. Contact Information Name Company Address Address 2 City/Town State/Province ZIP/Postal Code Country Email Address Phone Number Question Title * 2. Organization Type Government Business Manufacturing Education Healthcare Non-Profit Other (please specify) Question Title * 3. How many employees does your organization have in Wayne County? Question Title * 4. How many office locations does your organization have in Wayne County? Question Title * 5. What type of service does your organization use to deliver Internet access to its office locations? Choose all that apply: Ethernet Fiber Non-Dedicated Fiber (e.g. Verizon FiOS) Cellular (e.g. 4G LTE) Digital Subscriber Line (DSL) Public WiFi Satellite None Other (please specify) Question Title * 6. For your organization's primary Internet connection (the most capable service to your largest office), what type of service does does it use? Choose only one: Ethernet Fiber Dedicated Telecom Circuit (e.g. T1, DS3, OC3) Non-Dedicated Fiber (e.g. Verizon FiOS) Cable (e.g. Atlantic Broadband) Cellular (e.g. 4G LTE) Digital Subscriber Line (DSL) Public WiFi Fixed Wireless Satellite None Other (please specify) Question Title * 7. Who is the Internet Service Provider (ISP) for that primary connection? Question Title * 8. How long has your employer been their customer? Less than a year 1-2 years 2-5 years More than five years Don't know Other (please specify) Question Title * 9. When does your contract expire with the ISP? This year (2022) Next year (2023) 2024 or later No contract. Month-to-month service. Don't know Other (please specify) Question Title * 10. What is the maximum download speed of your organization's primary Internet connection? If you know the actual Megabits per second (Mbps) input it here: Question Title * 11. Otherwise, choose from the following estimates: Less than 25 Mbps 25 to 99 Mbps 100 to 499 Mbps 500 to 999 Mbps 1,000 Mbps or more Don't know Other (please specify) Question Title * 12. Please choose the best statement to describe your level of satisfaction with the speed of your primary Internet connection: Very unsatisfied Very unsatisfied Very unsatisfied Very unsatisfied Very unsatisfied Very unsatisfied Unsatisfied Unsatisfied Unsatisfied Unsatisfied Unsatisfied Unsatisfied Not sure Not sure Not sure Not sure Not sure Not sure Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Very satisfied Very satisfied Very satisfied Very satisfied Very satisfied Very satisfied Other (please specify) Question Title * 13. Besides just speed, how would you rate the reliability of your organization's primary Internet connection? Very unreliable Unreliable Not sure Reliable Very reliable Other (please specify) Question Title * 14. How much does your organization's primary Internet connection cost per month? If you know the actual amount, input it here in dollars: Question Title * 15. Otherwise, choose from the following estimates: $0- Somebody else is paying for it $1 to $99/mo. $100 to $999/mo. $1,000 to $1,999/mo. $2,000 or more Other (please specify) Question Title * 16. Choose the best statement to describe your organization’s level of satisfaction with the cost of its primary Internet connection: Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title * 17. What is keeping your employer from upgrading to a faster Internet connection now? We don't need a faster connection We can't afford a faster connection We can't get a faster connection Don't know Other (please specify) Question Title * 18. What is the likelihood that your organization will upgrade its primary Internet connection to a faster service in the next two years? Not likely at all Not likely Not sure Likely Very likely Other (please specify) Question Title * 19. Immediately following this cost-survey, the Wayne County Gigabit Project will release a Broadband Request for Proposal (RFP) to help upgrade Internet access for employers across the region. For Employers, the Broadband RFP will be free, no-cost, voluntary, with no obligation to buy. Would your organization like to participate in this effort? Yes we want to participate No, not at this time Can you send us more information Other (please specify) Question Title * 20. Do you have employees in Wayne County who work from home due to Covid-19 requirements? Yes No Don't Know Other (please specify) Question Title * 21. Wayne County is exploring options to assist local employers with securing at-home broadband for employees during the Covid-19 crisis. Would this be valuable to your organization? Yes No Don't Know Other (please specify) Question Title * 22. How would you describe the cellphone coverage throughout Wayne County? Terrible Bad Not Sure Good Excellent Other (please specify) Question Title * 23. Where are the locations of the worst cell phone "dead zones" in Wayne County? Please be as specific as you can with street address or zip code: Dead Zone 1 Dead Zone 2 Dead Zone 3 Dead Zone 4 Dead Zone 5 Question Title * 24. Carriers are rolling out super fast 5G wireless coverage nationwide, but rural area deployment is lagging big cities. If Wayne County could help you get 5G coverage sooner, would you be interested in that effort? Yes No Don't Know Other (please specify) Question Title * 25. Do you have any other comments or helpful advice about improving Internet access and/or cell phone service in Wayne County? Done