It was easy to contact the MMP when I needed to
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The MMP understood my needs and issues
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I was satisfied with the support I received from the MMP
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I felt the service I received from the MMP was non-judgemental
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I met often with the MMP to plan and respond to my needs
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I felt I could trust the MMP to act in my best interests
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I felt valued and heard by my MMP
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I felt confident that information collected by the MMP was kept confidential and secure
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I had a clear understanding of the roles each organisation played in supporting me (co-case management)
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Overall, my experience in the My Money Program was positive
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