Kendall Young Library Community Survey

   The Kendall Young Library (KYL) Board of Trustees and Staff would like your input! We have begun to develop new strategic and facilities plans to address how best to serve our community and our aging building. These plans will define the needs and establish short- and long-term goals for KYL over the next five years and beyond. KYL wants to continue our mission to be a “welcoming community center that empowers lifelong learning for all!”
   If you are a resident of Webster City or Hamilton County, or someone who is interested in seeing KYL enhance its service and offerings, we want to hear from you! Even if you aren’t a regular library user, we want your feedback. We invite you to complete this short community survey to help us make KYL a place YOU want to go.
   This survey takes less than 10 minutes to complete, however your answers will benefit KYL patrons for years to come. Your answers are anonymous, personal data will not be collected and you don’t have to be a cardholder to participate.
   Please submit your answers by February 15, 2024. If you would prefer, paper copies are available at either check out desk.
1.Please select the ages in your household. (Check all that apply)
2.Do you currently have a library card?
3.How do you use the physical library? (Check all that apply)
4.How often do you currently use the library in person?
5.How do you use the virtual library? (Check all that apply)
6.How often do you use the virtual library?
7.KYL's current hours are Monday, 10am-6pm, Tuesday-Thursday 10am-7pm, Friday 10am-6pm, and Saturday 10am-5pm. If we were to expand the hours, what services would you use?
8.What types of events would you (or others in your household) consider attending? (Check all that apply)
9.How often do you use the following services?
Daily
Weekly
Monthly
Within the last year
Never/Almost never
Borrowing books
Borrowing DVDs
Borrowing audiobooks
Borrowing eBooks
Borrowing eAudiobooks
Streaming movies, TV shows, and music
Reading digital magazines
Borrowing Hotspots (Wi-Fi access)
Borrowing board games and puzzles
Borrowing Discovery/Learning Kits (Children's Department)
Using Wi-Fi at the library
Using the computers
Reading magazines/newspapers
Using the play area in the Children's Department
Using the study rooms
Attending programs and events
Accessing online resources (Ancestry.com, Consumer Reports, BrainFuse etc.)
10.Please rank the following existing KYL library services:
Excellent
Good
Fair
Poor
No opinion
Physical books, DVDs, Library of Things, etc
Digital library materials
Programs and Events (Baby-12th grade)
Programs and Events (Ages 18+)
Public use computers
Online Presence (website, Facebook, Instagram)
Meeting rooms
Study rooms
Hours of operation
Helpfulness of staff
Databases/Online services
Overall satisfaction with library services
11.How do you get information about KYL's upcoming events and services? (Check all that apply.)
12.What services would you like the Library to add
13.Kendall Young Library exists almost entirely because of our donors (less than 4% of our budget is funded by state, county, or municipal funds). Do you currently or have you ever donated to KYL?
14.If you have ever donated to Kendall Young library, in what ways have you done so? (Check all that apply)
15.Any other comments you would like to make regarding Kendall Young Library