SurveyMonkey Powered Online Survey

THANK YOU for taking the time to help the industry by completing this quick survey. Your input ensures that we recognise the best policies available and lets carriers know where they need to improve their offerings to help your clients.

	1 (not important)	2	3	4	5 (most important)
Dwelling coverage	Dwelling coverage 1 (not important)	Dwelling coverage 2	Dwelling coverage 3	Dwelling coverage 4	Dwelling coverage 5 (most important)
Contents coverage	Contents coverage 1 (not important)	Contents coverage 2	Contents coverage 3	Contents coverage 4	Contents coverage 5 (most important)
Personal liability	Personal liability 1 (not important)	Personal liability 2	Personal liability 3	Personal liability 4	Personal liability 5 (most important)
High NetWorth	High NetWorth 1 (not important)	High NetWorth 2	High NetWorth 3	High NetWorth 4	High NetWorth 5 (most important)
Claims Payment/ Processing	Claims Payment/ Processing 1 (not important)	Claims Payment/ Processing 2	Claims Payment/ Processing 3	Claims Payment/ Processing 4	Claims Payment/ Processing 5 (most important)
Flexibility/ Customization of policies	Flexibility/ Customization of policies 1 (not important)	Flexibility/ Customization of policies 2	Flexibility/ Customization of policies 3	Flexibility/ Customization of policies 4	Flexibility/ Customization of policies 5 (most important)
Underwriting Expertise – High NetWorth	Underwriting Expertise – High NetWorth 1 (not important)	Underwriting Expertise – High NetWorth 2	Underwriting Expertise – High NetWorth 3	Underwriting Expertise – High NetWorth 4	Underwriting Expertise – High NetWorth 5 (most important)
Customer Service	Customer Service 1 (not important)	Customer Service 2	Customer Service 3	Customer Service 4	Customer Service 5 (most important)

1 (not important)

5 (most important)

Dwelling coverage

Dwelling coverage 1 (not important)

Dwelling coverage 2

Dwelling coverage 3

Dwelling coverage 4

Dwelling coverage 5 (most important)

Contents coverage

Contents coverage 1 (not important)

Contents coverage 2

Contents coverage 3

Contents coverage 4

Contents coverage 5 (most important)

Personal liability

Personal liability 1 (not important)

Personal liability 2

Personal liability 3

Personal liability 4

Personal liability 5 (most important)

High NetWorth

High NetWorth 1 (not important)

High NetWorth 2

High NetWorth 3

High NetWorth 4

High NetWorth 5 (most important)

Claims Payment/ Processing

Claims Payment/ Processing 1 (not important)

Claims Payment/ Processing 2

Claims Payment/ Processing 3

Claims Payment/ Processing 4

Claims Payment/ Processing 5 (most important)

Flexibility/ Customization of policies

Flexibility/ Customization of policies 1 (not important)

Flexibility/ Customization of policies 2

Flexibility/ Customization of policies 3

Flexibility/ Customization of policies 4

Flexibility/ Customization of policies 5 (most important)

Underwriting Expertise – High NetWorth

Underwriting Expertise – High NetWorth 1 (not important)

Underwriting Expertise – High NetWorth 2

Underwriting Expertise – High NetWorth 3

Underwriting Expertise – High NetWorth 4

Underwriting Expertise – High NetWorth 5 (most important)

Customer Service

Customer Service 1 (not important)

Customer Service 2

Customer Service 3

Customer Service 4

Customer Service 5 (most important)

	1 (poor)	2	3	4	5 (excellent)
Dwelling coverage	Dwelling coverage 1 (poor)	Dwelling coverage 2	Dwelling coverage 3	Dwelling coverage 4	Dwelling coverage 5 (excellent)
Contents coverage	Contents coverage 1 (poor)	Contents coverage 2	Contents coverage 3	Contents coverage 4	Contents coverage 5 (excellent)
Personal liability	Personal liability 1 (poor)	Personal liability 2	Personal liability 3	Personal liability 4	Personal liability 5 (excellent)
High NetWorth	High NetWorth 1 (poor)	High NetWorth 2	High NetWorth 3	High NetWorth 4	High NetWorth 5 (excellent)
Claims Payment/ Processing	Claims Payment/ Processing 1 (poor)	Claims Payment/ Processing 2	Claims Payment/ Processing 3	Claims Payment/ Processing 4	Claims Payment/ Processing 5 (excellent)
Flexibility/ Customization of policies	Flexibility/ Customization of policies 1 (poor)	Flexibility/ Customization of policies 2	Flexibility/ Customization of policies 3	Flexibility/ Customization of policies 4	Flexibility/ Customization of policies 5 (excellent)
Underwriting Expertise – High NetWorth	Underwriting Expertise – High NetWorth 1 (poor)	Underwriting Expertise – High NetWorth 2	Underwriting Expertise – High NetWorth 3	Underwriting Expertise – High NetWorth 4	Underwriting Expertise – High NetWorth 5 (excellent)
Customer Service	Customer Service 1 (poor)	Customer Service 2	Customer Service 3	Customer Service 4	Customer Service 5 (excellent)

1 (poor)

5 (excellent)

Dwelling coverage

Dwelling coverage 1 (poor)

Dwelling coverage 2

Dwelling coverage 3

Dwelling coverage 4

Dwelling coverage 5 (excellent)

Contents coverage

Contents coverage 1 (poor)

Contents coverage 2

Contents coverage 3

Contents coverage 4

Contents coverage 5 (excellent)

Personal liability

Personal liability 1 (poor)

Personal liability 2

Personal liability 3

Personal liability 4

Personal liability 5 (excellent)

High NetWorth

High NetWorth 1 (poor)

High NetWorth 2

High NetWorth 3

High NetWorth 4

High NetWorth 5 (excellent)

Claims Payment/ Processing

Claims Payment/ Processing 1 (poor)

Claims Payment/ Processing 2

Claims Payment/ Processing 3

Claims Payment/ Processing 4

Claims Payment/ Processing 5 (excellent)

Flexibility/ Customization of policies

Flexibility/ Customization of policies 1 (poor)

Flexibility/ Customization of policies 2

Flexibility/ Customization of policies 3

Flexibility/ Customization of policies 4

Flexibility/ Customization of policies 5 (excellent)

Underwriting Expertise – High NetWorth

Underwriting Expertise – High NetWorth 1 (poor)

Underwriting Expertise – High NetWorth 2

Underwriting Expertise – High NetWorth 3

Underwriting Expertise – High NetWorth 4

Underwriting Expertise – High NetWorth 5 (excellent)

Customer Service

Customer Service 1 (poor)

Customer Service 2

Customer Service 3

Customer Service 4

Customer Service 5 (excellent)

Question Title

* When choosing a policy for a client, generally how important are the following coverages
(5 most important, 1 not important)

Question Title

* Which home insurance policies do you offer clients

Question Title

* How well do you think this policy performs on the below out of 5?
Leave blank any you are unsure about or are not relevant (1 - poor, 5 excellent)

Question Title

* Which other home insurance policies do you offer?
Leave blank if no other policies are suitable

Question Title

* I don’t offer clients any other policies

Question Title

* Your details:

Question Title

* When choosing a policy for a client, generally how important are the following coverages(5 most important, 1 not important)

Question Title

* Which home insurance policies do you offer clients

Question Title

* How well do you think this policy performs on the below out of 5?Leave blank any you are unsure about or are not relevant (1 - poor, 5 excellent)

Question Title

* Which other home insurance policies do you offer?Leave blank if no other policies are suitable

Question Title

* I don’t offer clients any other policies

Question Title

* Your details:

* When choosing a policy for a client, generally how important are the following coverages
(5 most important, 1 not important)

* How well do you think this policy performs on the below out of 5?
Leave blank any you are unsure about or are not relevant (1 - poor, 5 excellent)

* Which other home insurance policies do you offer?
Leave blank if no other policies are suitable