Fall 2024 Health Center Survey

Question Title

* 1. I became aware of the Peterson Counseling Center from:

Other Students

Faculty

Student Life Staff

Self-referred

Website

Campus Program

Peterson Counseling Center Outreach

Question Title

* 2. I live:

Question Title

* 3. Academic Status:

Question Title

* 4. Gender:

Woman

Transwoman

Man

Transman

Nonbinary

Self Identify as a gender not listed:

Question Title

* 5. Please Select the main service you utilized over the Fall 2024 Semester?

First Session Appointment

Follow up Therapy Appointment

Urgent Brief Walk-in Appointment

Therapy or Support Group

Psychiatry/Medication Management

Medical Services

	Very Dissatisfied	Dissatisfied	Satisfied	Very Satisfied	N/A
The building and office space was clean and appealing	The building and office space was clean and appealing Very Dissatisfied	The building and office space was clean and appealing Dissatisfied	The building and office space was clean and appealing Satisfied	The building and office space was clean and appealing Very Satisfied	The building and office space was clean and appealing N/A
The environment was comfortable and inviting	The environment was comfortable and inviting Very Dissatisfied	The environment was comfortable and inviting Dissatisfied	The environment was comfortable and inviting Satisfied	The environment was comfortable and inviting Very Satisfied	The environment was comfortable and inviting N/A
I was treated with courtesy and respect at the Peterson Counseling Center front desk	I was treated with courtesy and respect at the Peterson Counseling Center front desk Very Dissatisfied	I was treated with courtesy and respect at the Peterson Counseling Center front desk Dissatisfied	I was treated with courtesy and respect at the Peterson Counseling Center front desk Satisfied	I was treated with courtesy and respect at the Peterson Counseling Center front desk Very Satisfied	I was treated with courtesy and respect at the Peterson Counseling Center front desk N/A
Counseling appointments were scheduled in a timely manner	Counseling appointments were scheduled in a timely manner Very Dissatisfied	Counseling appointments were scheduled in a timely manner Dissatisfied	Counseling appointments were scheduled in a timely manner Satisfied	Counseling appointments were scheduled in a timely manner Very Satisfied	Counseling appointments were scheduled in a timely manner N/A
I was treated with courtesy and respect at the SMH Medical front desk	I was treated with courtesy and respect at the SMH Medical front desk Very Dissatisfied	I was treated with courtesy and respect at the SMH Medical front desk Dissatisfied	I was treated with courtesy and respect at the SMH Medical front desk Satisfied	I was treated with courtesy and respect at the SMH Medical front desk Very Satisfied	I was treated with courtesy and respect at the SMH Medical front desk N/A
Medical appointments were scheduled in a timely manner	Medical appointments were scheduled in a timely manner Very Dissatisfied	Medical appointments were scheduled in a timely manner Dissatisfied	Medical appointments were scheduled in a timely manner Satisfied	Medical appointments were scheduled in a timely manner Very Satisfied	Medical appointments were scheduled in a timely manner N/A
Wait time for counseling appointments was acceptable	Wait time for counseling appointments was acceptable Very Dissatisfied	Wait time for counseling appointments was acceptable Dissatisfied	Wait time for counseling appointments was acceptable Satisfied	Wait time for counseling appointments was acceptable Very Satisfied	Wait time for counseling appointments was acceptable N/A
Wait time for medical appointments was acceptable	Wait time for medical appointments was acceptable Very Dissatisfied	Wait time for medical appointments was acceptable Dissatisfied	Wait time for medical appointments was acceptable Satisfied	Wait time for medical appointments was acceptable Very Satisfied	Wait time for medical appointments was acceptable N/A
Scheduling online was easy and flexible to meet my needs	Scheduling online was easy and flexible to meet my needs Very Dissatisfied	Scheduling online was easy and flexible to meet my needs Dissatisfied	Scheduling online was easy and flexible to meet my needs Satisfied	Scheduling online was easy and flexible to meet my needs Very Satisfied	Scheduling online was easy and flexible to meet my needs N/A
If a zoom appointment was scheduled, I able to get my therapy needs met via zoom	If a zoom appointment was scheduled, I able to get my therapy needs met via zoom Very Dissatisfied	If a zoom appointment was scheduled, I able to get my therapy needs met via zoom Dissatisfied	If a zoom appointment was scheduled, I able to get my therapy needs met via zoom Satisfied	If a zoom appointment was scheduled, I able to get my therapy needs met via zoom Very Satisfied	If a zoom appointment was scheduled, I able to get my therapy needs met via zoom N/A

Very Dissatisfied

Dissatisfied

Satisfied

Very Satisfied

N/A

The building and office space was clean and appealing

The building and office space was clean and appealing Very Dissatisfied

The building and office space was clean and appealing Dissatisfied

The building and office space was clean and appealing Satisfied

The building and office space was clean and appealing Very Satisfied

The building and office space was clean and appealing N/A

The environment was comfortable and inviting

The environment was comfortable and inviting Very Dissatisfied

The environment was comfortable and inviting Dissatisfied

The environment was comfortable and inviting Satisfied

The environment was comfortable and inviting Very Satisfied

The environment was comfortable and inviting N/A

I was treated with courtesy and respect at the Peterson Counseling Center front desk

I was treated with courtesy and respect at the Peterson Counseling Center front desk Very Dissatisfied

I was treated with courtesy and respect at the Peterson Counseling Center front desk Dissatisfied

I was treated with courtesy and respect at the Peterson Counseling Center front desk Satisfied

I was treated with courtesy and respect at the Peterson Counseling Center front desk Very Satisfied

I was treated with courtesy and respect at the Peterson Counseling Center front desk N/A

Counseling appointments were scheduled in a timely manner

Counseling appointments were scheduled in a timely manner Very Dissatisfied

Counseling appointments were scheduled in a timely manner Dissatisfied

Counseling appointments were scheduled in a timely manner Satisfied

Counseling appointments were scheduled in a timely manner Very Satisfied

Counseling appointments were scheduled in a timely manner N/A

I was treated with courtesy and respect at the SMH Medical front desk

I was treated with courtesy and respect at the SMH Medical front desk Very Dissatisfied

I was treated with courtesy and respect at the SMH Medical front desk Dissatisfied

I was treated with courtesy and respect at the SMH Medical front desk Satisfied

I was treated with courtesy and respect at the SMH Medical front desk Very Satisfied

I was treated with courtesy and respect at the SMH Medical front desk N/A

Medical appointments were scheduled in a timely manner

Medical appointments were scheduled in a timely manner Very Dissatisfied

Medical appointments were scheduled in a timely manner Dissatisfied

Medical appointments were scheduled in a timely manner Satisfied

Medical appointments were scheduled in a timely manner Very Satisfied

Medical appointments were scheduled in a timely manner N/A

Wait time for counseling appointments was acceptable

Wait time for counseling appointments was acceptable Very Dissatisfied

Wait time for counseling appointments was acceptable Dissatisfied

Wait time for counseling appointments was acceptable Satisfied

Wait time for counseling appointments was acceptable Very Satisfied

Wait time for counseling appointments was acceptable N/A

Wait time for medical appointments was acceptable

Wait time for medical appointments was acceptable Very Dissatisfied

Wait time for medical appointments was acceptable Dissatisfied

Wait time for medical appointments was acceptable Satisfied

Wait time for medical appointments was acceptable Very Satisfied

Wait time for medical appointments was acceptable N/A

Scheduling online was easy and flexible to meet my needs

Scheduling online was easy and flexible to meet my needs Very Dissatisfied

Scheduling online was easy and flexible to meet my needs Dissatisfied

Scheduling online was easy and flexible to meet my needs Satisfied

Scheduling online was easy and flexible to meet my needs Very Satisfied

Scheduling online was easy and flexible to meet my needs N/A

If a zoom appointment was scheduled, I able to get my therapy needs met via zoom

If a zoom appointment was scheduled, I able to get my therapy needs met via zoom Very Dissatisfied

If a zoom appointment was scheduled, I able to get my therapy needs met via zoom Dissatisfied

If a zoom appointment was scheduled, I able to get my therapy needs met via zoom Satisfied

If a zoom appointment was scheduled, I able to get my therapy needs met via zoom Very Satisfied

If a zoom appointment was scheduled, I able to get my therapy needs met via zoom N/A

Fall 2024 Health Center Survey

Fall 2024 Health Center Feedback

Question Title

* 1. I became aware of the Peterson Counseling Center from:

Question Title

* 2. I live:

Question Title

* 3. Academic Status:

Question Title

* 4. Gender:

Question Title

* 5. Please Select the main service you utilized over the Fall 2024 Semester?

Question Title

* 6. General Impressions of the Center: