Internet Survey Institute

Question Title

* 1. What do you dislike most about your internet service?

Internet Speed

Customer Service

Price

Reliability

Question Title

* 2. Overall, If I had to rate my current internet service - I would say

I hate it

I love it

I don’t have a choice - It is what it is

I don’t care

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* 3. Access to internet (or access to faster / more reliable internet) - would improve your productivity at school & or work.

True

False

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* 4. Internet should be available to everyone, no matter where they live - like electricity & water.

True

False

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* 5. Do you currently have an Internet Service Provider?

Yes

Question Title

* 6. Who is your current Internet Service Provider? (ISP)

CenturyLink

Spectrum

Rise Broadband

Vistaband

ViaSat

HughesNet

I don't have an ISP

Other ISP (Please specify)

Question Title

* 7. How do you most often use the internet at home?:

Entertainment (music, videos, etc.)

Gaming

School

Shopping

Social media

Working from home

Question Title

* 8. How much time do you spend on the internet at home each day?

1-2 hours

3-4 hours

5 -6 hours

Over 6 hours

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* 9. My Internet cost is between:

$24.99 - $49.99/mo

$49.99 - $69.99/mo

$79.99 - $99.99/mo

$100 - $149.99/mo

$150.00 - $199.00/mo

Over $200/mo

Unclear, the cost is bundled with other services

Question Title

* 10. Would you recommend your current Internet service provider?

Yes

Question Title

* 11. Please rank (1-5) for importance [1 least important - 5 most important]

	1. Least Important	2. Somewhat Important	3. Important	4. Very Important	5. Most Important
Price	Price 1. Least Important	Price 2. Somewhat Important	Price 3. Important	Price 4. Very Important	Price 5. Most Important
Reliability	Reliability 1. Least Important	Reliability 2. Somewhat Important	Reliability 3. Important	Reliability 4. Very Important	Reliability 5. Most Important
Internet Speed	Internet Speed 1. Least Important	Internet Speed 2. Somewhat Important	Internet Speed 3. Important	Internet Speed 4. Very Important	Internet Speed 5. Most Important
Security & Parental Controls	Security & Parental Controls 1. Least Important	Security & Parental Controls 2. Somewhat Important	Security & Parental Controls 3. Important	Security & Parental Controls 4. Very Important	Security & Parental Controls 5. Most Important
Additional Features: Bundling with phone, etc	Additional Features: Bundling with phone, etc 1. Least Important	Additional Features: Bundling with phone, etc 2. Somewhat Important	Additional Features: Bundling with phone, etc 3. Important	Additional Features: Bundling with phone, etc 4. Very Important	Additional Features: Bundling with phone, etc 5. Most Important

Question Title

* 12. Please provide your contact information to learn more:

Name

Address

City

State

ZIP Code

Email Address

Phone Number

Internet Survey Institute

ISI Survey

Question Title

* 1. What do you dislike most about your internet service?

Question Title

* 2. Overall, If I had to rate my current internet service - I would say

Question Title

* 3. Access to internet (or access to faster / more reliable internet) - would improve your productivity at school & or work.

Question Title

* 4. Internet should be available to everyone, no matter where they live - like electricity & water.

Question Title

* 5. Do you currently have an Internet Service Provider?

Question Title

* 6. Who is your current Internet Service Provider? (ISP)

Question Title

* 7. How do you most often use the internet at home?:

Question Title

* 8. How much time do you spend on the internet at home each day?

Question Title

* 9. My Internet cost is between:

Question Title

* 10. Would you recommend your current Internet service provider?

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* 11. Please rank (1-5) for importance [1 least important - 5 most important]

Question Title

* 12. Please provide your contact information to learn more: